2016 is the year HVAC service and maintenance goes mobile. Explore the latest trends that will facilitate the transition to automated, service-centric business models.It was another busy week at the annual AHR Expo; from the product innovation awards to the educational breakouts sessions to the hundreds of booths showcasing new products and spouting the latest in HVAC business best practices and trends to follow, there’s plenty of new HVAC news to report for 2016. At MSI, we pride ourselves on staying up to date on the latest technology and service trends in the industry. After exhibiting at AHR and learning from other vendors and attendees, here are the top HVAC trends you should know to boost revenue and improve customer relationships in 2016.
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1. HVAC Service Goes Mobile
“The leading HVAC firms of 2016 will be those who understand a successful service business is one that embraces smart mobile solutions,” said heating and air conditioning company, Zodiac Solutions.
While mobile field service isn’t exactly a new trend in 2016, this is the year the majority of service organizations shift to mobile. Software Advice found that 74% of HVAC service companies aren’t using any formal field service management software. With that high number in mind, there’s real opportunity for organizations that do invest in software to pull ahead from their peers in 2016.
As HVAC units become more complex, establishing regular preventive maintenance programs with technicians who understand how to service them will become more important. Industry experts and research firms are finding that technology and mobile apps will be a key differentiator for service programs in 2016.