Home > What's New > CableCONNECTION - Quarter 4, 2009
The MONITOR - Automated Tap Audit System celebrates 13 years of Converting Cable Theft
The MONITOR System is now 13 years OLD! It has had GREAT Success in the detection of Cable Theft, conversion of Unauthorized Viewers into Customers & retention of those Customers. Each CONVERSION represents significant INCOME to the Cable Company. The MONITOR System has been installed at over 60 offices across the country. MSI Data Systems is fast becoming the Industry Standard for Automated Tap Audit.
There are over 25 Reports provided for efficient Management of the Audit, follow-up by the Direct Sales Team, Review of Audit Results, Re-audit of Repeat Offenders, etc. The MONITOR System also handles the Routing & Reporting of Basics only, High Speed Data only, Telephony only customers.
Recently added features include:
- Integrated Digital Photos of Unauthorized Activity
- Syncs via Cellular, Wireless or Ethernet
- QC Module for MONITOR
- GPS Functionality
- Map Reports
- More Billing System Integration
The NEW HANDHELD platform for The MONITOR System is Windows Mobile or Windows XP. There are a number of optional Handheld devices including the Motorola/Symbol MC70/MC75 or Panasonic Toughbook U1 to run the NEW HANDHELD software available QTR4 of 2009. The Audit flow has again been streamlined to make entry of AUDIT DATA even easier
MONITOR – Does your Server need a CHECKUP?
MSI Data Systems is now available for assisting with SQL Server Maintenance Plans to keep your Server “healthy”. We can help automate the removal of historical data and log files. We are also available to work with your IT staff in monitoring the AUDIT System performance such as CPU Utilization, Disk Space, Error Log Files, Database Backup/Restore, Monitor Security, etc.
For your System Checkup, please have your IT Support contact us at support@msidata.com or (262) 241-7800 to schedule a convenient 1-2 HR appointment. Free gift provided to the first 15 Users.
NEW PRODUCT - Quality Assurance Inspections with QASplus
Quality Assurance plays an important role in Customer Satisfaction. QASplus – Quality Assurance for the Cable Industry is already proven in the field to report on the quality of Contractor or In House Techs completed Work Orders. QASplus can pay for itself easily by chargeback of Contractors for incomplete or poor quality work.
QASplus will replace your paper forms with a State of the Art Handheld device. The assigned QCs can be SYNCED with the Handheld via Cellular or Ethernet. Pass/Fails can be calculated based upon the outcome of the QC. Integrated Photos can be taken showing the Failed QC items. QASplus is reasonably priced and can run on the same Server and Handhelds as the MONITOR or SALEmaster Systems.SALESmaster - Sales Force Automation System - FIELD PROVEN
Cable Companies are NOW able to sell many more PRODUCTS & SERVICES than ever before. The opportunity is great for SELLING NEW Customers as well as UPGRADING Existing Customers. Packages and pricing have gotten more complex. Customers are demanding higher levels of accuracy, timeliness and efficiency from providers of Video, High Speed Data and Telephony. SALESmaster - Sales Force Automation is easy to use and eliminates the MANUAL Sales method.
Benefits of SALESmaster - Sales Force Automation System
Feedback from SALESmaster Users has shown many BENEFITS to using SALESmaster:
- Increased Accuracy in Sales - Accurate Customer Information can be displayed to REP, Can select packages with correct pricing, Automatically calculates Amounts Due
- Positive Customer Response - Customers have shown interest in system and like the Printed Sales Receipts
- Increase in SALES - Number of sales have been shown to increase 10-15% by using SALESmaster
- Better Management Information - Many useful reports available without manual compilation needed
For a QASplus or SALESmaster Spec Sheet, Demo or Pricing Information please contact sales@msidata.com or (262) 241-7800.