About Us

MSI Data is a Leading Provider of Field Workforce Automation Software

Our mission is to help organizations improve the productivity of their field workforce. Whether the field workforce consists of 25 workers or 2,500, there is a direct correlation between the productivity of that workforce and the information management tools and methods the organization employs.


MSI Data’s software provides easy to acquire and easy to deploy solutions for managing all aspects of enterprise wide service management, including call center, dispatch, contracts management and spare parts inventory; scheduling optimization and routing; and true mobile applications for the field workforce, including inspections, field service and field sales.

  • Low monthly fee per user
  • No high cost up front investment
  • On most major devices and operating systems
  • Hosted or on-premise
  • Includes Integration to customers’ “home office” business systems
  • Configurable to our customers’ current business processes – easy to learn
  • Fully operational in weeks or months

These applications may be deployed all at once as a complete integrated solution, or in building blocks approach as needed, in either a hosted or on-premise environment.

Subscribe to our field workforce automation blog to receive original service management content.