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Increased completed YTD Tap Audits
“We realized an immediate increase in completed Tap Audits. Went from about 89,000 paper audits to over 146,000 handheld audits 65% INCREASE.”
Easily Perform ALL TYPES of Tap Audits in handheld
“With a couple of checkmarks the Monitor can easily pull specific tap audit types such as Basic Only, HSD, Phone, Cancelled Installs, etc within seconds. No more report running in billing system.”
Ease of REPORTING – Audit or Sales Information
“All metrics are tracked by Monitor system by week, month, YTD, Live to date. No more cross referencing paper data.”
Decrease time spent reporting Metrics
“There are an abundance of reports to choose from. Particularly helpful reports are Sweep report and Conversion report. The Sweep report record all activity entered into the handheld and the Conversion report can go back and in time and accurately report how many converted customers are still active in the billing system.”
Increased Sales
“Direct Sales have increased 15% for us.”
“Converted customers percentage increased from 15% to almost 25%. The department cash flow has gone way up. This is a direct reflection of what an efficient software application can bring back into the company.”