Field Service for IoT

Shift your Service Paradigm from Reactive to Preventive with IoT-Connected Field Service Management in the Cloud

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Service Pro® for IoT – Cloud Field Service App for Connected Service

For your customers, uptime is of the utmost importance. Transform machine health and maintenance data into proactive service actions with Service Pro Software, an enterprise application for automated field service management. Service Pro provides manufacturers, distributors and other asset-intensive service enterprises with the cloud application they need to translate IoT-connected machine health and maintenance data into field service.

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Service Pro® for Preventive and Predictive Maintenance

Give your ongoing or contracted maintenance operations a boost with powerful Service Pro® features for preventive maintenance. From service contracts, assets and maintenance work order auto-scheduling, to inspections, billing, renewals and invoicing, Service Pro® will make your maintenance operations more efficient.

  • Asset Management
  • Components
  • Service Agreements
  • Contract Packages
  • PM Auto-Scheduling
  • Installment Invoicing
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Service Pro® for Field Service Operations Management

Drive new levels of productivity and effectiveness in your field service business with comprehensive, cloud-based Service Pro® software suite. From deep service operations management functionality in the back office to mobile technician apps in the field, Service Pro® will has the features your service team needs to succeed.

  • Call Center
  • Customers & Sites
  • Assets
  • Work Orders
  • Scheduling & Dispatching
  • Invoicing
  • Service Contracts
  • Business Intelligence
  • Spare Parts
  • Warranties
  • Tasks
  • Inspections

Service Pro® for Technician-performed Mobile Service, Repair and Inspection

Equip your service technicians in the field with Service Pro® Mobile, a native mobile app for iOS (iPhone, iPad) and Android smartphones or tablets. Through continual, automated communication with scheduling, Service Pro Mobile speeds field data capture and customer payment.

  • Punch Clock
  • Parts Inventory
  • GPS Tracking
  • Work Order Management
  • Site Contacts
  • Site Equipment Assets
  • Important Alerts
  • Warranty Coverage
  • Tasks
  • Inspections
  • Photo Capture
  • Signature Capture

IoT-Connected Field Service Solution for Manufacturers

Manufacturers desire to consistently provide a great service experience for their customers, especially when the equipment, machinery or other product is mission critical, and needs rapid repair or ongoing maintenance. Collecting IoT-driven machine health and maintenance data is only the start. Translating that data into proactive, preventive field service actions can mean the difference between customer uptime and downtime. Join your IoT asset to Service Pro for end to end field service, from sale and in-service date, to preventive maintenance, inspection and repair activities.

Service Pro delivers a wide range of cloud-based service management capabilities, from Calls, Dispatching and Inventory, to Warranties, Maintenance Contracts, Inspections and Mobile Field Service. Whether your field service operation has 100 or 10,000 service technicians, Service Pro® field service management software can utilize your IoT data to raise the efficiency and effectiveness of your entire service team.

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262.241.7800

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