Service Processing and Order Desk

Service Pro® delivers practical and proven business process logic for efficient service dispatch and sales

This module concentrates on two critical aspects of your operations, field service dispatch and sales. It also maintains technicians's inventory (van stock) and has special functions to better support Installations of equipment and swapping of equipment at a customer's site. It is also the module through which all order entry, billing and invoicing is performed.

• Provides an Order Desk with Full Order Processing Functionality

• Service and Sales use the Same Screens

• Technician Scheduling and Reporting

• Track Mileage and Expenses

• Combine Parts, Labor, and Tasks on One Order

• Auto-Create PO's from Orders

• Immediate Printing of all Required Documents

• Auto-Invoicing

• User-Definable Forms

• Strong Historical Reporting Capabilities