2013

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MSI in the News

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Media Coverage of MSI Data

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<!–mep-nl–><a href=”https://contractingbusiness.com/residential-hvac/10-reasons-why-hvacr-technicians-need-mobile-field-service-applications”><img src=”https://www.msidata.com/assets/Contracting_Business_sm.png” alt=”Contracting_Business_sm” width=”160″ height=”41″ class=”aligncenter size-full wp-image-6307″ /></a><!–mep-nl–>
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<!–mep-nl–><a href=”https://contractingbusiness.com/residential-hvac/10-reasons-why-hvacr-technicians-need-mobile-field-service-applications” target=”_blank”>10 Reasons Why HVACR Technicians Need Mobile Field Service Applications</a>

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Mobile field service apps are becoming the most powerful tools in the service technician’s toolbelt, helping them boost their productivity, improve service delivery, and increase customer satisfaction, among other benefits.

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<a href=”https://rlmagazine.com/edition57p26.php”><img src=”https://www.msidata.com/assets/reverse_logistics_magazine.jpg” alt=”reverse_logistics_magazine” width=”160″ height=”37″ class=”aligncenter size-full wp-image-6212″ /></a><!–mep-nl–>
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<!–mep-nl–><a href=”https://rlmagazine.com/edition57p26.php”>Field Service Selection Best Practices for Repair Organizations</a>

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There are many reasons service organizations initiate a process to review, purchase and implement new field service management software. Regardless of the reasons that bring your service organization to that tipping point, there are several critically important ways to organize your buying process that can eliminate the unexpected and significantly increase your chances of success with your new system.

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<a href=”https://www.constructech.com/news/articles/article.aspx?article_id=9541&SECTION=1″ rel=”attachment wp-att-1119″><img class=”aligncenter size-full wp-image-1119″ title=”constructech” src=”https://d1odugabhcp9u9.cloudfront.net/assets/constructech.png” alt=”” width=”160″ height=”14″ /></a><!–mep-nl–>
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<!–mep-nl–><a href=”https://www.constructech.com/news/articles/article.aspx?article_id=9845″>Leveraging the Construction Data from an App</a>

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Yesterday, Viewpoint Construction Software and MSI Data announced a partnership, giving customers a way to share inspection data between the office and the field. The partnership combines MSI Data’s VEIL Mobile Inspection Software with Viewpoint V6 Software. VEIL enables inspection management for safety inspections, checklists, audits, site surveys, observations, and more, giving contractors a mobile inspection app on iOS, Android, or Windows mobile devices

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<!–mep-nl–><a href=”https://www.tmcnet.com/channels/call-center-scheduling/articles/344240-msi-data-partners-with-sage-software-deliver-integrated.htm”><a href=”https://www.msidata.com/assets/tmcnet_logo_nw.png”><img src=”https://www.msidata.com/assets/tmcnet_logo_nw.png” alt=”tmcnet_logo_nw” width=”166″ height=”63″ class=”alignleft size-full wp-image-4464″ /></a></a><!–mep-nl–>
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<a href=”https://www.tmcnet.com/channels/call-center-scheduling/articles/344240-msi-data-partners-with-sage-software-deliver-integrated.htm” target=”_blank”>MSI Data Partners with Sage Software to Deliver Integrated Service Management for Sage Customers</a>

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The Service Pro software, when combined with Sage 100 ERP, eliminates manual, costly import/export routines and data reconciliations. The solution improves management of the entire field service or repair center operation, from technician-based paperless work order management on mobile devices in the field, to more efficient scheduling, dispatching, quoting and billing processes in the home office.

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<!–mep-nl–><a href=”https://www.msidata.com/assets/Facility_Safety_Management.png”><img src=”https://www.msidata.com/assets/Facility_Safety_Management.png” alt=”Facility_Safety_Management” width=”160″ height=”45″ class=”aligncenter size-full wp-image-3445″ /></a><!–mep-nl–>
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<a href=”https://digital.fsmmag.com/DigitalAnywhere/viewer.aspx?id=22&pageId=30&refid=18385&s=undefined”>Mobile Inspection App – Automating Your Facility Inspection Process</a>

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Facility safety management is a very disciplined process – made up of assessing a number of identified and potential hazards.

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<!–mep-nl–><img class=”aligncenter size-full wp-image-1117″ title=”btr” src=”https://d1odugabhcp9u9.cloudfront.net/assets/Utility_Products_Magazine.png” alt=”” width=”160″ height=”78″ /><!–mep-nl–>
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<a href=”https://www.utilityproducts.com/articles/print/volume-17/issue-5/features/field-service-solutions-help-improve-information-access-for-mobi.html”>Field Service Solutions Help Improve Information Access for Mobile Workforces</a>

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Mobility is the extent to which service organizations can use mobile solutions to their advantage when managing a field workforce. By sorting through these objectives and developing an understanding of how mobile field service software simplifies achieving them, organizations can analyze the effectiveness of their mobility.

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<!–mep-nl–><a href=”https://www.msidata.com/assets/construction_digital.png”><img src=”https://www.msidata.com/assets/construction_digital.png” alt=”construction_digital” width=”160″ height=”46″ class=”aligncenter size-full wp-image-3369″ /></a><!–mep-nl–>
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<a href=”https://www.constructiondigital.com/innovations/mobile-field-inspection-app-a-hit-with-industry” target=”_blank”>Mobile Field Inspection App a Hit with Industry</a>

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A multi platform workforce app is set to save energy and money for industry professionals in the most recent of a wave of time-saving mobile innovations.

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<a href=”https://www.pwmag.com/document-management/on-the-fly-field-force-scheduling.aspx” target=”_blank”>On-the-fly Field Force Scheduling</a>

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The department and scheduling supervisors decided to take the plunge into automation.

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<!–mep-nl–><img src=”https://www.msidata.com/assets/ttb-logo-sp.png” alt=”ttb-logo-sp” width=”190″ height=”28″ class=”aligncenter size-full wp-image-2357″ /><!–mep-nl–>
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<a href=”https://fleetmanagement.automotive-business-review.com/news/tomtom-msi-data-partner-to-offer-better-fleet-service-290113″ target=”_blank”>TomTom, MSI Data Partner to Offer Better Fleet Service</a>

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TomTom has partnered with the MSI Data to combine their Service Pro Field Service Management software with its Webfleet to provide better fleet service.

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<!–mep-nl–><a href=”https://www.fieldtechnologiesonline.com/doc.mvc/automated-scheduling-slashes-manager-workload-0001″><img class=”aligncenter size-full wp-image-1116″ title=”field_technologies_online” src=”https://www.msidata.com/assets/fto.png” alt=”” width=”160″ height=”39″ /></a><!–mep-nl–>
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<a href=”https://www.fieldtechnologiesonline.com/doc.mvc/automated-scheduling-slashes-manager-workload-0001″ target=”_blank”>Automated Scheduling Slashes Manager Workload</a>

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Like any major city, Milwaukee has a large Department of Public Works (DPW), with some 400 service employees attending to ongoing construction and maintenance projects as well as emergency assignments. And like many other organizations, until recently the DPW relied on manual processes to schedule its employees.

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<!–mep-nl–><a href=”https://www.constructech.com/news/articles/article.aspx?article_id=9541&SECTION=1″ rel=”attachment wp-att-1119″><img class=”aligncenter size-full wp-image-1119″ title=”constructech” src=”https://d1odugabhcp9u9.cloudfront.net/assets/constructech.png” alt=”” width=”160″ height=”14″ /></a><!–mep-nl–>
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<a href=”https://www.constructech.com/news/articles/article.aspx?article_id=9541&SECTION=1″ target=”_blank”>Take IT to the Field</a>

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Want to improve dispatching? In recent years, the use of advanced GPS and fleet-management solutions has been on the uptick. Yesterday, at the AHR Expo, TomTom Business Solutions, The Netherlands, announced a partnership with MSI Data, Mequon, Wis.

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