IT Specialist

 

If you have aspirations to work in IT for one of Milwaukee’s fastest growing enterprise software companies, we want to hear from you.

 

We are looking for a motivated IT Specialist to join the Engineering team and
help expand our IT department. This position will include several responsibilities
including server administration, workflows for provisioning/deploying new user
hardware as well as on premise servers, and troubleshooting existing equipment.
This role has room for growth as MSI and the IT team expands. It will provide a
lot of experience with the latest technologies including VMWare.

 

Responsibilities:

  • Troubleshoot incidents including but not limited to desktop, application,
    network, printer, and voice
  • Configure and trouble various network devices (e.g., switches, firewalls,
    VPN)
  • Support internal and remote users
  • Ensures the routine process and reliability of company data backup,
    recovery and archival process
  • Assist with server build-outs and troubleshooting
  • Administer Office 365
  • Setup and support users with desk phones

 

Skills and Qualifications:

  • 2+ years of experience
  • Experience with Active Directory Domain, DHCP, DNS, and SCCM
  • Experience with Windows server 2008 and 2016 operating systems
  • Windows 10
  • Password management system experience
  • Apple hardware/software
  • IT Service Requests
  • Asset Management
  • Customer Service assistance
  • PC hardware troubleshooting skills
  • Knowledge of enterprise networking & printing

 

Nice to haves:

  • Enterprise tools (e.g. encryption, anti-virus, MFA)
  • Certifications (MCSA, CCNA, CompTIA Network+)
  • VSphere experience
  • Experience troubleshooting enterprise networking

 

Up for the challenge?

MSI Data offers competitive compensation, an excellent benefit program including medical, dental, vision, and prescription insurance coverage, life insurance, 401(k) plan and a great working environment. MSI Data, LLC is an equal opportunity employer.

MSI Data is an equal opportunity employer and believes in equal opportunity for all employees and applicants. Accordingly, all employment decisions are based on the principles of equal opportunity. These decisions include recruitment, selection, promotion, transfer, discipline, compensation, benefits, training, and other personnel actions involving persons in all job titles and shall occur without regard to race, color, religion, sex, age, national origin, disability, genetic information, and/or military status.

If you are interested in a position with us, please email your resume to careers@msidata.com.