Empower technicians to collect payment on site at the time of service with Service Pro® Payments

Eliminate costly and inefficient manual billing processes, and exceed customer expectations with a real-time service experience.

After providing service, how long do you have to wait for payment? A day, a week, maybe even a month?

Long service-to-cash cycles tie up excessive amounts of cash for working capital. And delivering paper invoices weeks after the service appointment isn’t the best experience for your customers, either. 

Immediately following a service appointment, your field personnel can present customers with a summary of services performed and pricing on Service Pro Mobile. Then using Service Pro Payments, connected to your ERP, they can take a cash, check, electronic check, ACH, or credit card payment. And just like that, your service-to-cash cycle is sped up from several weeks down to several minutes.


MSI's Service Pro Payments - on-site instant payment collection at time of service


Service Pro® Payments Features

  • Collect payment by cash, check, electronic check, ACH, or credit card in the field

  • Capture customer signature for payment authorization

  • Request, review, and collect payments from remote technicians through the back office software

  • No bank restrictions – use any financial institution you’d like

  • Export payment details in a spreadsheet for easy reconciliation with your ERP

  • Calculate taxes automatically, only available with NetSuite and QuickBooks


MSI's Service Pro Payments - on-site payment collection at time of service for field service management


By enabling technicians to collect payments in the field, Service Pro Payments provides your service company with a fast, secure payment workflow to speed up the service-to-cash cycle.

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