Caterpillar’s ThinkBIG program partners with area colleges all over the world to give students work and classroom experience as they prepare to enter the in-demand field service tech workforce.
As the HR Development Manager for Mustang CAT, Dave Edwards knows a thing or two about the job outlook and demand for service technicians. In this exclusive interview with MSI Data he shares information about the CAT dealer prep program—ThinkBIG—and how it’s helping companies shrink the growing demand for field service techs and getting workers started in a rewarding career.
MSI: Can you give a few details or general overview of the ThinkBIG program?
Service Technician Careers: A Guide to Finding, Hiring, and Retaining Top Field WorkersA strong workforce is at the core of field service success. Use this comprehensive guide–with expert advice from Texas Caterpillar dealer and top applicant tracking company, BirdDog–to build a quality team for your organization.
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