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“How do you make money with service? This was the question that Dan Nygren, owner of J.W. Kerns, an agriculture irrigation equipment dealer service southern Oregon, northern California and northwestern Nevada asked amidst volatile, ever-changing commodity prices and aspirations to … Continue reading
Milwaukee, WI – December 19th, 2016 – MSI, a leading provider of mobile and cloud-based field service management software for the enterprise, today announces the addition of Michael Israel to its growing team. As a result of his extensive and … Continue reading
Constant Visibility in the Field with Mobile Field Service App Faster and More Accurate Customer Invoicing Instant Capture of Equipment Condition and Customer Work Authorization Assign the Right Technician to the Job the First Time Conclusion- An integration between … Continue reading
Great service is the heart and soul of any successful power generation company. Customers in today’s market have more influence than at any other time in history and they want only the best in their products, price and service. Power … Continue reading
Is your organization “all in” for service? Determine whether your ERP software alone for field service management is enough to be successful. In the last decade, horizontal enterprise resource planning (ERP) systems have grown in breadth of functionality and range … Continue reading
The Internet of Things has been established as the enterprise tech trend to follow over the last few years. When it comes to field service, the IoT is shaping how contractors and manufactures package and sell services as well as … Continue reading
If you were building a new house you’d use a blueprint, right? Well, the service department at your cable company needs that same level of planning and visualization to transition from paper-based, manual processes to automated service operations. Cable workers … Continue reading