12 Ways NetSuite ERP Users Can Win in the Aftermarket with Parts and Field Service Automation

Deliver a Better Customer Experience   Generate More Service and Parts Revenue, Improve Cashflow 5. Increase Field Team Capacity for Billable Time How much more would one work order per day for each technician be worth? In field service, time … Continue reading

J.W. Kerns Primed To Deliver Exceptional Irrigation Equipment Field Service for Valley Agriculture Customers

“How do you make money with service? This was the question that Dan Nygren, owner of J.W. Kerns, an agriculture irrigation equipment dealer service southern Oregon, northern California and northwestern Nevada asked amidst volatile, ever-changing commodity prices and aspirations to … Continue reading

MSI Names Field Service Industry Leader Michael Israel to Management Team

Milwaukee, WI – December 19th, 2016 – MSI, a leading provider of mobile and cloud-based field service management software for the enterprise, today announces the addition of Michael Israel to its growing team. As a result of his extensive and … Continue reading

How Sage 100 Users will benefit from an Integration with ServicePro 10®

Constant Visibility in the Field with Mobile Field Service App Faster and More Accurate Customer Invoicing   Instant Capture of Equipment Condition and Customer Work Authorization Assign the Right Technician to the Job the First Time Conclusion- An integration between … Continue reading

5 Tips to Make Service a Key Revenue Builder for Power Systems Manufacturers

Great service is the heart and soul of any successful power generation company. Customers in today’s market have more influence than at any other time in history and they want only the best in their products, price and service. Power … Continue reading

Using ERP Software to Run Field Service and Repair Ops: Pros and Cons

Is your organization “all in” for service? Determine whether your ERP software alone for field service management is enough to be successful. In the last decade, horizontal enterprise resource planning (ERP) systems have grown in breadth of functionality and range … Continue reading

Industry Experts Reveal Top Trends in Internet Enabled, Connected Field Service

The Internet of Things has been established as the enterprise tech trend to follow over the last few years. When it comes to field service, the IoT is shaping how contractors and manufactures package and sell services as well as … Continue reading

8 Steps to a More Efficient Cable Company with Automated Field Service Management

If you were building a new house you’d use a blueprint, right? Well, the service department at your cable company needs that same level of planning and visualization to transition from paper-based, manual processes to automated service operations. Cable workers … Continue reading