Service Pro® Visual Scheduler
Make quick and intelligent scheduling decisions with ease using visual tech location, status and skill-set information from the Service Pro® Visual Scheduler
The Service Pro® Visual Scheduler allows service departments to maintain constant visibility into the location, availability and skills sets of deployed field technicians, enabling fast and accurate scheduling decisions.
Simultaneous visibility of all important field service scheduling criteria, combined with web-based, drag and drop ease of use, will rapidly increase your scheduling productivity.
Service Pro® Visual Scheduler – a Critical Component of a Complete Field Service Management System
In addition to providing state-of-the-art scheduling software and visual display, Service Pro Visual Scheduler syncs with other Service Pro features, such as:
- Service Pro® Mobile: Create seamless connectivity between scheduler and technicians in the field with mobile integration for iOS®, Android®, or Windows™.
- Service Pro® Web Portals: Gain access to statistics like technician success rates and other information, which enables more informed scheduling decisions.
- Service Pro® Work Order Software : Streamline the work order lifecycle, from call taking and quote creation to automated quote to order and dispatching.
- Service Pro® Parts and Inventory: Track inventory number and location to schedule technicians who have easy access to the right parts.
- Service Pro® Task Tracking: Improve field service business intelligence and performance by tracking work tasks in the field and in the office
- Service Pro® Service Contracts: Renew service contracts with automatic notifications and add, transfer, or change existing equipment for a work order.
Automated scheduling software does more than just get technicians to the right job-site on time. Additional benefits include:
- Automatically Schedule Without Human Interaction
- Reduce Technician Overtime
- Reduce Truck Roll
- Realize Improvements in SLA Compliance
- Increase Visibility into Service Vans to Reduce the Parts and Inventory Errors
- Reduce Fuel Costs with GPS and Mapping Technology
Whether your field service organization has 25 or 2,500 service technicians, Service Pro® software from MSI Data will raise your efficiency and effectiveness in the office and in the field.
Interested in learning more? Give us a call at 262.241.7800, or schedule a Service Pro® software demonstration today!