Service Pro delivers a wide range of cloud-based service management capabilities for your company. The field service software for NetSuite decreases time to resolution, automates field service scheduling, converts incoming calls to work orders, and provides mobile access and workflows all in one dynamic system. Service Pro is used by service organizations and departments in over a dozen vertical markets and industries such as medical equipment, power systems, HVAC, electrical services and manufacturing companies.
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Get an inside look on how Service Pro will transform your operations and ultimately make you more money.
As a NetSuite partner solution, Service Pro® software provides NetSuite ERP users with a powerful, integrated application for automating field service management tasks for field technicians, and provides visibility of information, insights, and reporting.
The flexible cloud-based application helps to alleviate time-consuming data entry, needless paperwork, imports and data reconciliations. It improves efficiency, integrations with your CRM, helps you manage resources and field service operations. You have enough challenges on the job, field operations technology shouldn’t be one of them. The NetSuite service module solution enables faster inspections, auto-scheduled preventive maintenance, and efficient field service management processes, which attribute to a better customer experience, costs savings, increased sales revenue.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro field service management software for NetSuite ERP will make your team more efficient, lower your costs and increase customer satisfaction.
Mobile Service, Repair and Inspection
Whether customer service takes place in the field, over the phone or through a customer portal, it is critical in every industry and location to have customer information at your fingertips.
Equip your field service technicians with Service Pro® Mobile, a native mobile app for iPhone iOS and Android smartphones and tablets. The powerful NetSuite ERP-connected solution communicates continuously to allow faster scheduling of jobs and field data capture, while closing the lag time between billing, payment and accounting.
- Punch Clock
- Parts Inventory
- GPS Tracking
- Work Order Management
- Site Contacts
- Site Equipment Assets
- Important Alerts
- Warranty Coverage
- Photo Capture
- Signature Capture
Preventive Maintenance Operations Capabilities
When equipment or machinery is mission critical and needs rapid repair, a great service experience and plan is imperative.
Give your ongoing or contracted maintenance operations a boost with field service NetSuite features for preventive maintenance. Service Pro® for NetSuite will make your maintenance operations more efficient, and decrease the amount of time spent creating service contracts, tracking assets and scheduling maintenance work orders. Your productivity will soar with proactively scheduled maintenance updates to reduce machinery downtime and unexpected repairs.
- Asset Management
- Service Agreements
- Contract Packages
- PM Auto-Scheduling
- Installment Invoicing
More Productivity & Effectiveness
Service Pro for NetSuite asset maintenance helps manufacturers, dealers, distributors, and service teams track the lifecycle of their equipment service, from sale and in-service date, to preventive maintenance, inspection and repair activities, and inventory management.
Drive new levels of productivity and effectiveness in your field service business with comprehensive, cloud-based Service Pro® software for NetSuite. From deep service operations management functionality in the back office to mobile technician apps in the field, Service Pro® has the features your service team needs to succeed. Tasks like inspections, billing, renewals, and invoicing will be faster and have fewer discrepancies.
- Call Center
- Customers & Sites
- Work Orders
- Spare Parts
- Scheduling & Dispatching
- Service Contracts
- Business Intelligence
Service Pro offers flexibility, expertise, and implementation that is unmatched by any other products.
Contact us today at 262-241-7800 to get a demonstration of the winning NetSuite ERP and Service Pro® combination for your business.