NetSuite-connected SuiteApp for Field Service Management
Service Pro delivers a wide range of cloud-based service management capabilities. The field service software for NetSuite decreases time to resolution, automates field service scheduling, converts incoming calls to work orders, and provides mobile field service all in one dynamic system. Service Pro is used by service organizations and departments in over a dozen vertical markets such as medical equipment, government, HVAC, cable, and manufacturing.
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NetSuite Field Service Integrations
As a NetSuite partner solution, Service Pro® software provides NetSuite ERP users with a powerful, integrated application for automated field service management.
The flexible cloud-based application makes time-consuming data entry, imports, and data reconciliations for equipment repair a thing of the past. The NetSuite service module enables faster inspections, auto-scheduled preventive maintenance, and efficient field service management processes.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro field service management software for NetSuite ERP will make your team more efficient and increase customer satisfaction.
Mobile Service, Repair and Inspection
Whether customer service takes place in the field, over the phone, through a customer portal, or at a repair center, it is critical in every industry.
Equip your field service technicians with Service Pro® Mobile, a native mobile app for iPhone iOS and Android smartphones and tablets. The powerful field service for NetSuite ERP solution communicates continuously to allow faster scheduling and field data capture, while closing the lag time between billing and payment.
- Punch Clock
- Parts Inventory
- GPS Tracking
- Work Order Management
- Site Contacts
- Site Equipment Assets
- Important Alerts
- Warranty Coverage
- Photo Capture
- Signature Capture
NetSuite for Maintenance Operations
When equipment or machinery is mission critical and needs rapid repair, a great service experience is imperative.
Give your ongoing or contracted maintenance operations a boost with field service NetSuite features for preventive maintenance. Service Pro® for NetSuite will make your maintenance operations more efficient, and decrease the amount of time spent creating service contracts, tracking assets and scheduling maintenance work orders. Your productivity will soar with proactively scheduled maintenance to reduce machinery downtime and unexpected repairs.
- Asset Management
- Service Agreements
- Contract Packages
- PM Auto-Scheduling
- Installment Invoicing
More Productivity & Effectiveness
Service Pro for NetSuite asset maintenance helps manufacturers, dealers, distributors, and service teams track the lifecycle of their equipment service, from sale and in-service date, to preventive maintenance, inspection and repair activities.
Drive new levels of productivity and effectiveness in your field service business with comprehensive, cloud-based Service Pro® software for NetSuite. From deep service operations management functionality in the back office to mobile technician apps in the field, Service Pro® has the features your service team needs to succeed. Tasks like inspections, billing, renewals, and invoicing will be faster and have fewer discrepancies.
- Call Center
- Customers & Sites
- Work Orders
- Spare Parts
- Scheduling & Dispatching
- Service Contracts
- Business Intelligence
Contact us today at 262-241-7800 to get a demonstration of the winning NetSuite ERP and Service Pro® combination for your business.