Manage Masterfully with Service Contract Management Software
If you are a business that manages customer contracts and service agreements, then it is important that you understand that you are putting thousands if not millions of your annual revenue at risk.
This loss can be directly attributed to poorly managed contracts and a lack of asset tracking. Millions of dollars of your revenue are lost each year through revenue leakage, the use of paper documents, improperly formatted files such as Word or Excel, and stand-alone systems.
However, the key to the solution to these common problems lies within the use of Service Contract Management Software. The fact remains that too many businesses are only focused on the sale and they do not realize that the initial sale is only the beginning of your customer relationship.
Service contracts are the essence of repeat customers and every business is in the market for repeat customers. In addition, just obtaining the service contract is not enough. In the competitive business world, maintaining your service contracts can be the difference between having a successful and profitable business and having to close your doors forever.
The service contract management capabilities of Service Pro® software works in unison with asset tracking. It provides service organizations with an all-in-one management suite for maximizing service revenues and improved customer service.
Service Pro® Service Contracts do this in three phases by:
Maximizing recurring service revenue from preventive maintenance
Improving customer satisfaction with an ongoing service relationship
Organizing complex service contract programs
Service Pro® Contract Management Features
Variable Coverage of Warranty or Service Contract by Each Unit
Easily Add, Transfer, or Change Existing Equipment
Apply Service Contracts to All or Some of Equipment Tracked
Generate Service Agreements
Internal Visibility for Upcoming Contract Renewals
Installment Billing on a Variety of Intervals
Flexible Contract Coverage Periods