Visual scheduling software

Service Pro® Visual Scheduler

Make quick and intelligent scheduling decisions with ease using visual tech location, status and skill-set information from the Service Pro® Visual Scheduler.

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Real-Time Visibility for Smarter Field Operations

Gain Complete Visibility into Your Field Team

Track technician location, availability, and skill set to schedule the right person for every job.

The Service Pro® Visual Scheduler allows service departments to maintain constant visibility into the location, availability and skills sets of deployed field technicians, enabling fast and accurate scheduling decisions.

Simultaneous visibility of all important field service scheduling criteria, combined with web-based, drag and drop ease of use, will rapidly increase your scheduling productivity.

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Service Pro® Visual Scheduler

A core part of a complete field service management system.

In addition to providing state-of-the-art field service scheduling software and visual display, Service Pro Visual Scheduler syncs with other Service Pro features, such as:

  • Service Pro® Mobile: Create seamless connectivity between scheduler and technicians in the field with mobile integration for iOS®, Android®, or Windows™

  • Service Pro® Work Order Software: Streamline the work order lifecycle, from call taking and quote creation to automated quote to order and dispatching

  • Service Pro® Parts and Inventory: Track inventory number and location to schedule technicians who have easy access to the right parts

  • Service Pro® Task Tracking: Improve field service business intelligence and performance by tracking work tasks in the field and in the office

  • Service Pro® Service Contracts: Renew service contracts with automatic notifications and add, transfer, or change existing equipment for a work order

Improve Field Operations

Optimize resources, reduce costs, and improve on-time performance.

  • Automatically Schedule Without Human Interaction
  • Reduce Technician Overtime
  • Reduce Truck Roll
  • Realize Improvements in SLA Compliance
  • Increase Visibility into Service Vans to Reduce the Parts and Inventory Errors
  • Reduce Fuel Costs with GPS and Mapping Technology

Ready to take your field service operations to the next level?

Contact us today to see firsthand how Service Pro’s best-in-class field service management platform can revolutionize your business. 

FAQ

Quick answers to questions you may have

What is visual scheduling software?

Visual scheduling software is a specialized tool that provides a visual display and web-based interface to manage and schedule field service operations. It enables service departments to make quick and intelligent scheduling decisions by offering simultaneous visibility into critical criteria like technician location, availability, and skill sets.

Key features of the visual scheduling software include:

  • Real-Time Visibility: It tracks the location, availability, and skill-sets of all deployed field technicians for fast, accurate scheduling.
  • Drag-and-Drop Interface: It provides easy-to-use, web-based, drag-and-drop functionality to increase scheduling productivity.
  • Resource Optimization: It includes tools to reduce technician overtime, truck rolls, and fuel costs using GPS and mapping technology.
  • System Integration: It syncs seamlessly with other service features like mobile applications, work order software, and parts/inventory tracking.

The main benefits are focused on operational optimization and performance improvement:

  • Optimized Resource Management: It schedules the right person for every job, which helps optimize resources and reduce costs.
  • Improved On-Time Performance: It helps realize improvements in SLA compliance and ensures technicians arrive on time.
  • Enhanced Visibility: It increases visibility into the service team and service vans to help reduce inventory errors.
  • Increased Productivity: It rapidly increases scheduling productivity and can even automatically schedule without human interaction.

Service Pro provides a state-of-the-art visual scheduler that is a core part of a complete field service management system. It offers seamless connectivity between the scheduler and technicians in the field and integrates with all related features, including mobile apps, work order software, and parts tracking, to streamline the entire service process.

Insights

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By Alyce Peterson

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