These award winning, innovative technologies will keep field service technicians safe and more productive!
Every year, the Consumer Technology Association holds the Consumer Electronics Show, which is one of the biggest technology trade shows in the country. For 50 years, thousands of the world’s most innovative technology companies have exhibited new products each year. This year, CES products leveraged many advanced technologies, such as IoT, Artificial Intelligence, and voice recognition. Some products were for leisure or everyday use, while others were made for work environments, one of which includes field service. Below are some of the top products from this year’s show great for keeping field service and mobile employees safe and productive like none other.
Vuzik Blade Augmented Reality Glasses
Raven Car Accessory
Driving can be a dangerous game, especially in winter, which is why service technicians must especially drive safe. Placed over the dashboard or windshield, the Raven serves as a camera and security system in one. The Raven uses IoT for 24/7 monitoring, GPS, diagnostics and even feedback on driving skills. By monitoring road conditions, service technicians can better predict an ETA to customer sites. The camera also can help keep track of the car’s whereabouts with the wave of a hand. The Raven will start shipping in March 2018, with a monthly fee and a WiFi hotspot and cloud storage.
Peak Design Everyday Backpack
Cat 641 Rugged Phone
People who work in “rugged” environments use rugged Apple and Android phones and protective accessories to prevent device damage. The 2018 Consumer Electronics Show featured the Cat 641 phone, which features a long battery life and the ability to take photos underwater. Manufactured by Caterpillar Inc., Cat phones are well known for thermal imaging and waterproof design. The 641 model Cat 641 Rugged Phone
People who work in “rugged” environments use rugged Apple and Android phones and protective accessories to prevent device damage. The Consumer Electronics Show this year showcased the Cat 641 phone, which features a long battery life and the ability to take photos underwater. Manufactured by Caterpillar Inc., Cat phones are well known for thermal imaging and waterproof design. The 641 model features a thick design that has a 6-foot drop rate. Users can use the phone in two meter deep waters, for up to an hour. The screen will not deter when a user has wet hands or wears gloves while typing. Finally, this model features a major 5,000mAh battery, which allows technicians to share phone charging abilities while working together. Users may even set a limit to ensure the phone won’t use up battery life after a set time.
iOttie Wireless Chargers
Field service technicians who use Smartphones or tablets to record work orders, send invoices and obtain payment need long battery life. The iOttie Wireless Chargers do not need a plug and outlet, unlike average chargers. In spring and summer 2018, iOttie is releasing several new charging pads and stands. For example, the iON Wireless Charging Pad has fast charging technology, uses less heat, and comes with an additional power port to support one more phone. The iOttie Fast Charging Stand uses high quality magnetic technology for fast charging, as well as a built in fan to reduce heat. Each device is compatible with different devices and versions, which will help determine the best product for each user.
Improve Field Service Efficiency With Technology
Mobile work could be seen as physically straining and potentially unsafe since workers travel for the majority of their shifts. But technology has helped tremendously over the years. As the years go on, “connected” and “smart” devices are becoming a necessity to field service success. Field service management should consistently evaluate how the latest technologies may benefit their workforce. And the Consumer Electronics Show yearly showcases thousands of products both before and after launch, which helps in planning ahead.
