The way we communicate with each other has changed drastically over the years, and so has the way businesses communicate with their customers. That’s why Service Pro by MSI Data has teamed up with Sinch MessageMedia to improve the way field service companies communicate with their customers. Through NetSuite, Service Pro users are now able to use SMS to directly communicate with their customers, send appointment reminders, ETAs, post service surveys, and more.
Better Together
Together we are bringing transparency to customers, one work order at a time, by leveraging SMS messaging. As mentioned in our earlier blog, “Meeting the Rising Expectations of your End Client”, customers are looking to feel like they’re in the room where it happens. This is the level of transparency and communication that is expected by customers today.
Sinch MessageMedia
Sinch MessageMedia has been a partner of MSI Data since June of 2023. Simply put, Sinch MessageMedia is a global messaging provider. For over 20 years, Sinch MessageMedia has helped businesses of all sizes better connect with their customers, and since 2021, we’ve been part of Sinch, a global CPaaS company. Sinch MessageMedia helps businesses be where their customers are to create meaningful connections.
Sinch MessageMedia’s Customers
Sinch MessageMedia can work with any company that is looking to expand the way they communicate with their customers. From Field Service companies to software, education, and ecommerce, Sinch MessageMedia can connect to various technology platforms, including Salesforce, HubSpot, NetSuite, Zoho, and many more. Interested in learning more about Sinch MessageMedia? Read our joint case study Roth Living Achieves a 98% Positivity Rating or contact them directly!
