Energize your power system service enterprise with field service software
Keep your customers’ equipment in top condition and ready when they need it while boosting service revenue with cloud-based, time-saving power system service software.
Chris, President of Total Energy Systems
Your customers depend on your services to keep their power generators and diesel engines going strong. If your customers’ generators fail, they need you on site as quickly as possible. With Service Pro, you can schedule and dispatch technicians with just a few clicks, so your customers can have peace of mind that you’ll keep their on-site power system up and running. Improve customer trust and loyalty with accurate, same-day power system inspection reports. With Service Pro’s comprehensive inspection features, ranging from mobile power system inspections to automated reporting, you can make your power system inspection processes more productive while building stronger customer relationships. Boost service revenue with Service Pro’s comprehensive service contract management, from quoting and contract creation to installment invoicing and automated scheduling. With Service Pro’s end-to-end contract management suite, you can maximize revenue while improving customer service.Manage all your field service operations in the cloud with power system service management software
Automated service dispatch. Get your technicians on site faster with one click dispatch to the technician’s mobile device.
Service work order management. Drive efficiency in your work order process. Automated work order management saves time and improves accuracy by eliminating manual data entry.
Power system equipment tracking. Maximize service revenue and technician work loads with visibility of customer power system information both in office and in the field. You can easily identify a specific generator, engine or other power system asset that requires inspection or maintenance. With this information on their mobile devices, your technicians can be better prepared to get the job done faster.
Inspection management. Improve inspector efficiency and customer satisfaction with streamlined, mobile inspection tools. You can monitor inspection activity in real time with Service Pro’s visual scheduler. Offline capabilities mean your inspectors can work from anywhere – even without an Internet connection.
Get critical data in the hands of your field technicians with Service Pro Mobile
Automated mobile inspection. With Service Pro, you can automatically transmit paperless mobile inspections directly to the customer. Rapidly complete pre-designed questions on any mobile device. Capture photos of power equipment requiring repair or re-inspection to improve first-time fix rates.
ERP system integration. Avoid double data entry by passing inspection data directly to your ERP system. Service Pro seamlessly integrates with ERP systems, such as NetSuite, Sage 100 ERP, or Viewpoint.
Customizable inspection forms. Easily duplicate any paper inspection form for mobile use. You can make sure inspectors have the current forms by automatically standardizing forms on each inspector’s mobile device.
Digital inspection reports. Get your customers the reports they require faster with Service Pro. You can easily export and email year-end management reports, eliminating the need to scan and email or mail reports.
Increase service revenue with all-in-one power system service contract management
Preventive maintenance auto-scheduling. Maximize recurring service revenue from preventive maintenance.
Automated contract renewal. Improve customer satisfaction with an ongoing service relationship. Easily generate service agreements and automatic renewal notification.
Flexible contract builder. Organize complex service contract programs with ease using Service Pro’s flexible contract coverage periods and equipment coverage capabilities.
