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Field Service Integration for Microsoft Dynamics 365 Business Central

Realize dramatic improvements in field service productivity with Service Pro® field service management software for Microsoft Dynamics.

Powerful Mobile Tool for Contractor Field Service Technicians

The Service Pro® platform provides contractors using our Microsoft Dynamics Business Central field service integration with the powerful mobile and back office capabilities they need to drive service success. 

By connecting technicians and back office personnel with your ERP systems under a unified digital field service solution, Service Pro empowers service technicians with instant access to job information, and back office staff with continuous field visibility.

ready to bill more service work, collect payments faster, and simplify your business ops?

Get an inside look at how Service Pro’s Microsoft field service management software integration will transform your field service productivity and ultimately make you more money.

Book a Demo

Service Pro® Mobile for Field Technicians

Equip service technicians with completely paperless operations with Microsoft Dynamics integration for Service Pro® mobile, a true mobile field app available for Android, iOS, and Windows devices.

  • Technician Appointment Status
  • Work Orders
  • Automated Labor Time
  • Key Performance Indicators
  • Customer Signature Capture
  • GPS Location
  • Customer Site Contacts
  • Asset Warranties
  • Parts/Inventory Tracking
  • Project Management
  • Real-Time Alerts
  • Assets Needing Service
  • Labor Time Punch Clock
  • Asset Inspections
  • Photos and Video Capture

Service Pro® for Field Service Scheduling

Service companies can now boost scheduling KPIs and field service capabilities with comprehensive Service Pro® software for Microsoft Dynamics 365 Business Central. 

Get your workforce on track by providing schedulers with a color-coded, drag-and-drop scheduler for rapid work order assignment decisions. 

Whether your service company has 15 or 1,500 technicians, Service Pro® and our Microsoft integration will raise the efficiency and effectiveness of your entire service team.

FAQ

Quick answers to questions you may have

How does Service Pro integrate with Microsoft Dynamics 365 Business Central?

Service Pro’s off-the-shelf connector links our elite field service management capabilities with the Business Central system you know and love. Service Pro’s field service management software offers a comprehensive and digitized method of managing field and back office service operations. Our software covers all the core areas needed for standard service operations, including scheduling & dispatching solutions, data and reporting functions, and mobile or app-based field support.

The Service Pro platform is optimized for industrial and commercial service providers with an equipment and asset-centric focus. The Service Pro platform is a great choice for companies in the construction industry working with serviceable assets, various types of equipment, including heavy, mechanical, industrial, lifts and cranes, and more. To explore the full list of industries we serve best, explore our industries page here.

The Service Pro platform is highly customizable on its own, with additional customizations available for Microsoft Dynamics users. Configure your ideal work order and scheduling flows; choose call types, status codes, technician skill qualifications, location/geographic information, and establish custom rules for optimized internal alignment. Plus, customize the mobile technician experience to show selected fields including service history, checklists, punch clocks, photo and video capture options, signature collection, and more.

Service Pro is the best field service management software for Microsoft dynamics  365 Business Central users who wish to gain visibility and maximize profitability within their service operations. We’re here to keep your business on top with the native connections and seamless data transfer you expect and deserve, as well as intelligent solutions like Service Pro route optimization, our 100% US-based support team, and high-quality software that’s backed by 15+ years of research and trust. If you’re ready to envision the difference Service Pro can make in your organization, see the software for yourself and talk with us here.

Two field service technicians discussing work over a tablet.

Want to collaborate for the future of field service?

Reach out—let’s build the next best integration for service management together. 

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