Field Service Time Tracking Software
Field Labor Time Tracking
A fast and accurate mobile app for tracking technician time and status is the starting point for smooth documentation and billing processes. Service Pro’s® time tracking tools help companies capture actual hours more accurately, monitor labor hours in real time, and improve visibility into field service technicians working across multiple job sites.
Trusted by leaders
Take the Work Out of Tracking Field Technician Labor Time.
Eliminate Blind Spots in Time Tracking
Log labor hours and status from the job site in real time.
Eliminate the field time tracking blind spots in your organization with Service Pro® Mobile, which allows technicians to log their labor time hours, status, notes, and other information right from the job site in real time. With better visibility into field service operations, managers can monitor technician activity, improve accountability, and reduce delays across service teams.
Technician time may be logged to work orders, equipment, segments, or tasks. Gain real-time insight into where your field force is, what they’re doing, how long they’ll be there, and how to improve technician performance across the organization.
Service Pro® Mobile Technician Labor Time Tracking Software.
Track technician hours in real time.
As one component in Service Pro’s® complete mobile field service solution, service technician time tracking software keeps organizations informed about technician hours and status, so billing the customer happens more quickly and accurately.
- Technician Start Time/End Time
- Overtime
- Double Time
- Labor Code
- Technician Status
- Customizable Notes
- Segment Number
“The mobile software is easy to use and reference while in the field, and hosts a wealth of information that can be used in the field.”
Field Service Dispatcher, WPI
Give Your Managers the Tools They Need to Succeed
Log time from the field.
When Service Managers can approve field technician labor time through a real-time cloud-based app integrated with Service Pro® Business Intelligence, they gain immediate insight into technician productivity, labor utilization, and overall service performance.
The technician time tracking software syncs directly with Service Pro® in the back office, allowing organizations to quickly review, approve, and process technician labor hours for cleaner payroll, faster billing, and improved operational visibility.
- Accurately record and bill for technician labor hours.
- Take the guesswork out of field worker time tracking.
- Speed customer invoicing.
Improve Operations and Maximize Profitability
Use data-driven insights to improve performance.
Mobile field labor time tracking and intelligence can help to quantify time sucks, or roadblocks, help management and executives take better leadership decisions that can reduce time waste, and identify top performers, their characteristics, and best practices to raise technician team performance.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro® software from MSI Data will raise your efficiency and effectiveness in the office and in the field.
Ready to take your field service operations to the next level?
Contact us today to see how Service Pro® can simplify time tracking and boost field efficiency.
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
Frequently Asked Questions
Quick Answers To Questions You May Have.
What are the main benefits of Service Pro’s field service time tracking software?
Service Pro’s time tracking capabilities are built into the platform, giving service organizations accurate, real-time visibility into how technician time is being spent across every job. Key benefits include accurate job cost information, reduced admin burden, higher technician utilization, and improved contract management. Service teams of any size will see the benefits of Service Pro’s time tracking add up, especially companies with 50+ technicians. Service Pro makes time accuracy a seamless part of every service workflow.
What is field service time tracking software?
Field service time tracking software helps companies track labor hours, technician time, job status, and work activity directly from the job site. It replaces manual time entry by automating field service time tracking processes and replacing paper timesheets and manual entries with real-time updates that improve visibility into technician labor hours and field service operations.
What are the key features of effective technician time tracking?
A reliable field time tracking system includes technician start/end times, overtime tracking, labor codes, technician status updates, customizable notes, and mobile time entry tools. Advanced systems may also include GPS location tracking, facial recognition, geofencing, job costing, and integrations with other business tools like payroll, invoicing, and scheduling platforms.
How does accurate time tracking improve billing and productivity?
By capturing work hours in real time, businesses can generate precise invoices faster, reduce revenue leakage, and minimize disputes. Managers gain visibility into technician performance, allowing them to recognize top performers and address time-wasting processes quickly.
What makes Service Pro® a trusted solution for field labor tracking?
Service Pro® combines mobile field service time tracking, technician labor tracking, dispatching, and reporting into a single field service management software platform. With real-time syncing between field technicians and back-office teams, organizations can track labor hours more accurately, improve job visibility, and streamline billing and operational workflows.