Boost field technician, scheduling and service operations productivity with Service Pro® field service management software for Epicor Kinetic (formerly Epicor ERP).
Service Pro® Software provides distributors, manufacturers, services and other firms using the Epicor Kinetic (formerly Epicor 10/11) ERP system with a complete, cloud-based and mobile platform for effectively manage scheduling, dispatching, field data collection, work orders and other field service management tasks.
By connecting key Epicor 10 customer, inventory and sales order data directly with field service operations, including field-based service technicians, back office call center, dispatching and service management personnel, Service Pro eliminates costly, repetitive manual processes in the field and the office.
Get an inside look on how Service Pro will transform your operations and ultimately make you more money.
Reward service technicians in the field with paperless field reporting, including appointments, labor time, work orders, parts, equipment assets, tasks, inspections, customer signatures and more. Service Pro® Mobile is a cross-platform, native technician mobile app for Android, iPad, iPhone or Windows, which also works offline.
Service Pro for Epicor Kinetic helps manufacturers, distributors and their service teams centralize tracking of customers, equipment and field services, from sale, installation and in-service date, to preventive maintenance, inspection and repair activities.
Increase the billable time of your service technician team by enabling schedulers to visualize the current location and status of field work taking place, easily and intelligently assign work orders, and automatically deliver appointment details to the technician mobile app. Service Pro® also drives preventive maintenance scheduling productivity for Epicor ERP software with automated PM work order creation and assignment tools.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro® for Epicor will raise the efficiency and effectiveness of your entire service team.
Reach out—let’s build the next best integration for service management together.
