Garage door service software

Garage Door Industry

Garage door installation and service companies need specialized solutions to manage residential and commercial customers efficiently. Service Pro’s garage door service software helps you respond urgently to service calls, coordinate installation projects, and track warranty information while delivering the prompt, professional service that builds customer loyalty and generates referrals.

Trusted by leaders

Empower Your Garage Door Field Service Team

Garage door companies juggle emergency repairs, scheduled installations, and inventory management for doors, openers, springs, and specialized hardware. Field service software that allows you to quickly respond to customer requests, assign assets to the job, communicate easily with your team, and promptly resolve issues will have a direct impact on your bottom line.

Key differentiators

Why We're Different

What Makes Service Pro the Ideal Choice for Garage Door Service Operations

Crafted for Service-Focused Businesses

Built specifically for companies that install and service equipment systems with 15+ years understanding garage door operations—from managing spring inventory to coordinating same-day emergency repairs.

Single-Minded Field Service Dedication

We focus exclusively on field service management, ensuring continuous innovation that directly benefits garage door operations—smarter emergency dispatching, better inventory management, and more efficient mobile workflows.

Compatible With Your Technology Stack

Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms garage door companies use for purchasing and accounting.

American-Based Service Excellence

Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical garage door expertise to every support interaction and training session.

Crafted for Service-Focused Businesses

Single-Minded Field Service Dedication

Compatible With Your Technology Stack

Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms garage door companies use for purchasing and accounting.

American-Based Service Excellence

Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical garage door expertise to every support interaction and training session.

How We Can Help

Garage Door Service Software Capabilities That Transform Your Business

Priority-Based Call Dispatching

Route emergency repair calls to the nearest available technician automatically while balancing scheduled installation appointments efficiently

Project Coordination

Manage multi-day installation projects with scheduling that accounts for door delivery, opener availability, and follow-up service appointments

Parts Management

Track springs, openers, remotes, keypads, and door sections with automated alerts when stock levels reach reorder points

Comprehensive Door Profiles

Store complete information for every garage door system including door type, opener model, spring specifications, warranty coverage, and complete service history

Mobile Experience

Provide field technicians with tablet and smartphone access to customer information, installation specs, and parts inventory that works reliably online or offline

Standardized Documentation

Capture door measurements, installation photos, safety test results, and customer signatures digitally with automatic date and time stamps

Customizable Processes

Configure workflows that match your specific operation whether you focus on residential service, commercial installations, or both market segments

Intelligence Tools

Analyze technician productivity, identify profitable service offerings, monitor response times for emergency calls, and track seasonal demand patterns

ERP System Integration

Synchronize work orders, time entries, parts usage, and billing information automatically with your back-office accounting system

Priority-Based Call Dispatching

Route emergency repair calls to the nearest available technician automatically while balancing scheduled installation appointments efficiently

Project Coordination

Manage multi-day installation projects with scheduling that accounts for door delivery, opener availability, and follow-up service appointments

Comprehensive Door Profiles

Store complete information for every garage door system including door type, opener model, spring specifications, warranty coverage, and complete service history

Customizable Processes

Configure workflows that match your specific operation whether you focus on residential service, commercial installations, or both market segments

Intelligence Tools

Analyze technician productivity, identify profitable service offerings, monitor response times for emergency calls, and track seasonal demand patterns

ERP System Integration

Synchronize work orders, time entries, parts usage, and billing information automatically with your back-office accounting system

The mobile software is easy to use and reference while in the field and hosts a wealth of information that can be used in the field.”

Field Service Dispatcher, WPI

Industrial Equipment / Commercial Equipment

$2.9M

Claim recoveries in less than one year

The ability to take a call, easily troubleshoot and convert to a work order for an appointment to be scheduled has been amazing.”

Field Operations Manager, Total Energy Systems

Power & Energy Equipment

30% +

Increase in utilization of field technicians

We simply could not function effectively without Service Pro. Everything we need to do, it’s able to do.”

Managing Director, BTU Group

Mechanical Equipment

30% +

Increase in utilization of field technicians

The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”

Director of Partnerships, Piedmont Door Solutions

Fire, Life & Safety Equipment

1-Time

Data entry with our integrated platform

FAQ

Quick answers to questions you may have

How does garage door service software improve response times for emergency calls?

Service Pro automatically identifies which technician is closest to a service address when an emergency call comes in. The system considers technician location, current schedule, and parts inventory on their truck to recommend the optimal dispatch decision. Your dispatcher can assign the call with a single click, and the technician receives instant notification with complete customer information and door specifications on their mobile device.

Can the software manage both installation projects and service calls in the same system?

Service Pro accommodates all types of garage door work within one platform. Schedule multi-day installation projects, coordinate parts delivery with installer availability, manage emergency repair calls, and book routine maintenance visits—all using the same scheduling tools. The system tracks different billing methods, work types, and priority levels to ensure installations and service calls are handled appropriately.

How does Service Pro help manage garage door parts inventory?

The platform tracks inventory for springs, openers, remotes, keypads, rollers, and door sections across your warehouse and service vehicles. When technicians complete work orders through the mobile app, they record which parts were installed, automatically updating inventory counts. The system generates reorder alerts when stock levels fall below your configured thresholds and provides usage reports showing which parts are consumed most frequently.

What features support technicians working on emergency calls after hours?

Service Pro Mobile functions completely offline, giving after-hours technicians access to customer door specifications, previous service notes, warranty information, and parts inventory data without requiring internet connectivity. Technicians complete work orders, capture photos of door conditions, record parts installed, collect customer signatures, and process payments—all from their mobile device. Everything synchronizes automatically when connectivity returns.