Heavy Equipment Maintenance Software
Heavy Equipment Industry
Service Pro’s heavy equipment maintenance software transforms how you manage preventive maintenance, emergency repairs, and service operations to maximize profitability and equipment performance.
Trusted by leaders
Optimize Heavy Equipment Maintenance Operations
Heavy equipment service companies operates in demanding environments where downtime costs thousands per hour. Service providers need a better way to track maintenance records for regulatory compliance while maximizing equipment uptime and operational efficiency.
Key differentiators
Why We're Different
What Sets Us Apart from the Competition
Built for Equipment-Centric Operations
Service Pro is purpose-built to help you manage the complex requirements of heavy equipment service companies. With 15+ years of field service expertise, our platform supports your service needs and grows your business.
100% Field Service Focus
Our complete focus on field service means every innovation maximizes your maintenance visibility and profitability.
Integration Agnostic
Gone are the days of disconnected systems. Connect the Service Pro platform to leading ERP systems including Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, and Sage 100.
100% US-Based Team
Field service is what we do, and we do it well. With a fully US-based team, we’re there when you need us.
Built for Equipment-Centric Operations
Purpose-built for heavy equipment maintenance with 15+ years of field service expertise. We understand the unique challenges of managing complex machinery maintenance operations.
100% Field Service Focus
Our complete focus on field service means every innovation maximizes your maintenance visibility and profitability.
Integration Agnostic
Gone are the days of disconnected systems – direct connect with APIs to leading ERP systems including Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, and Sage 100.
100% US-Based Team
Field service is the only thing we do, we’ve done it for 15+ years. With a fully US-based team, we’re there when you need us.
How We Can Help
What can Service Pro by MSI Data provide specifically to the Heavy Equipment Maintenance industry?
maintenance Dispatch
Get the right technician to the right job at the right time with automated dispatch
Maintenance Contracts
Manage high value agreements and boost ROI with contract management
Parts Management
Accurate inventory tracking and automated reordering based on equipment-specific usage patterns
Asset Tracking
Monitor heavy equipment assets and quickly collect performance data, maintenance history, and warranty status
Mobile Data Collection
Offline mobile app for field technicians working on heavy equipment anywhere, anytime
Automated Mobile Inspections
Rapidly complete pre-designed maintenance checklists, capture equipment photos, and digital signatures
Customizable Forms
Configure maintenance rules specific to your company and heavy equipment industry standards
Maintenance Reports
Dynamic maintenance management reports to help you manage compliance and metric tracking
ERP System Integration
Seamless data relay to your ERP system, including NetSuite, Sage 100 ERP, Epicor Prophet 21, Microsoft Dynamics, and more
Maintenance Dispatch
Field Technician Dispatching Automation
Maintenance Contracts
Maintenance Contract Tracking and Scheduling Automation
Parts Management
Accurate inventory tracking and automated reordering based on equipment-specific usage patterns.
Asset Tracking
Quickly monitor heavy equipment assets and track their performance, maintenance history, and warranty status.
Customizable Forms
Configure maintenance rules specific to your company and heavy equipment industry standards
Mobile Data Collection
Cross-platform mobile maintenance app for field technicians working on heavy equipment
Maintenance Reports
Dynamically generated maintenance management reports for compliance and performance tracking
ERP System Integration
Pass maintenance data to your ERP system, such as NetSuite, Sage 100 ERP, Epicor Prophet 21, or Microsoft Dynamics
Automated Mobile Inspections
Pass maintenance data to your ERP system, such as NetSuite, Sage 100 ERP, Epicor Prophet 21, or Microsoft Dynamics
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
Quick answers to questions you may have
How does heavy equipment maintenance software handle complex machinery requirements?
Service Pro’s heavy equipment maintenance software is purpose-built for complex machinery with customizable maintenance schedules, equipment-specific checklists, and detailed service history tracking. Our platform accommodates unique maintenance intervals based on equipment hours, usage patterns, and manufacturer recommendations for optimal performance.
Can Service Pro integrate with our existing heavy equipment business systems?
Yes, Service Pro seamlessly integrates with major ERP systems used by heavy equipment companies including Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, and Sage 100. Our integration-agnostic approach ensures your maintenance data flows seamlessly between systems.
Does the mobile app work in remote construction sites and mining locations?
Absolutely. Service Pro Mobile is designed for heavy equipment operations in remote locations with full offline functionality. Technicians can complete maintenance checklists, document equipment conditions, and track parts usage without internet connectivity, syncing automatically when connection is restored.
How does Service Pro support preventative maintenance schedules?
Our platform automates preventive maintenance scheduling with our intuitive scheduling and dispatching. Service Pro helps service companies manage work orders, assign qualified technicians, order parts, and track compliance with manufacturer maintenance requirements to prevent costly equipment failures.
