Fire protection service software
Life Safety & Fire Protection Industry
Transform your life safety and fire protection service operations with comprehensive software built for high-volume inspections and maintenance services. Whether you offer 24/7 emergency repairs or scheduled inspections, our platform aids you in ensuring compliance while streamlining workflows for seamless and safe operations.
Trusted by leaders
Deliver Life Safety & Fire Protection Service Excellence
Life safety and fire protection companies operate in one of the most regulated industries where compliance is critical and customer safety depends on reliable service delivery. Service providers need better ways to track inspection records, manage maintenance contracts, and ensure rapid emergency response while maximizing operational efficiency and service revenue.
Key differentiators
Why We're Different
What Sets Us Apart from the Competition
Built for Service Safety Needs
Adhering to stringent regulatory requirements is simple with Service Pro. Our platform helps you gather and report on data for easier ITM documentation, AHJ reporting, and jurisdiction-specific code compliance.
High-Volume Inspection Efficiency
Specialized bulk inspection capabilities reduce asset inspection time to minutes, not hours. Service Pro Bulk Inspect maximizes daily inspection capacity for life safety and fire protection companies.
Emergency Response Ready
24/7 emergency dispatch and mobile work order management designed for urgent system repairs. One-click dispatch gets technicians to critical safety concerns faster when you’re needed most.
Comprehensive Asset Intelligence
Gain deep visibility into safety equipment, fire suppression systems, sprinklers, and alarms with maintenance histories, warranty tracking, and inventory accuracy.
Compliance-First Design
Built specifically for fire protection’s stringent regulatory requirements with automated ITM documentation, AHJ reporting, and jurisdiction-specific inspection forms that ensure code compliance.
High-Volume Inspection Efficiency
Specialized bulk inspection capabilities reduce fire system asset inspection time to minutes, not hours. Service Pro Bulk Inspect maximizes daily inspection capacity for fire protection companies.
Emergency Response Ready
24/7 emergency dispatch and mobile work order management designed for urgent fire system repairs. One-click dispatch gets technicians to critical fire safety emergencies faster
Fire System Asset Intelligence
Deep visibility into fire suppression systems, sprinklers, alarms, and safety equipment with maintenance histories, warranty tracking, and performance analytics specific to fire protection assets.
How We Can Help
Service Dispatch
Get your technicians on site faster with one-click dispatch to the technician’s mobile device
Service Contracts
Boost service revenue with efficient service contract management while keepng customer satisfaction high
Parts Management
Accurate inventory tracking and automated reordering for life safety and fire protection system components and equipment
Asset Tracking
Maximize service revenue and technician workloads with visibility into customer safety equipment information both in office and field
Mobile Data Collection
Improve inspector efficiency with streamlined, mobile inspection tools that work offline anywhere, anytime
Mobile Inspection
Rapidly complete pre-designed inspection questions, capture equipment photos, scan equipment barcodes, and obtain digital signatures
Customizable Forms
Easily duplicate inspection forms to capture data needed for jurisdiction requirements and configure rules for specific standards
Inspection Reports
Get customers and compliance teams the reports they require faster with automated report generation and email distribution
ERP System Integration
Avoid double data entry with seamless data flow directly to your ERP system for efficient business operations
Service Dispatch
Get your technicians on site faster with one-click dispatch to the technician’s mobile device.
Service Contracts
Boost service revenue with efficient fire protection service contract management from quoting to automated recurring billing.
Parts Management
Accurate inventory tracking and automated reordering for fire protection system components and equipment.
Asset Tracking
Maximize service revenue and technician workloads with visibility of customer fire suppression system information both in office and field.
Customizable Forms
Easily duplicate inspection forms to match jurisdiction requirements and configure rules specific to fire protection standards.
Mobile Data Collection
Improve inspector efficiency with streamlined, mobile inspection tools that work offline anywhere.
Inspection Reports
Get customers and AHJ the reports they require faster with automated report generation and email distribution.
ERP System Integration
Avoid double data entry by passing ITM data directly to your ERP system for seamless business operations.
Mobile Inspection
Rapidly complete pre-designed inspection questions, capture equipment photos, and obtain digital signatures.
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
FAQ
Quick answers to questions you may have
How does the Service Pro platform handle compliance and jurisdiction requirements?
Our software includes customizable inspection forms that can be easily duplicated to gather data needed for specific jurisdiction requirements. Service Pro aids you in tracking all inspection data, generates reports from said data, and maintains detailed records for regulatory compliance and AHJ reporting needs.
Can the software integrate with our existing ERP system?
Yes, Service Pro seamlessly integrates with major ERP systems used by life safety & fire protection companies including NetSuite, Epicor P21, Sage 100 ERP, Viewpoint, and QuickBooks Online, and more through our powerful API network. Benefits of an integrated system include elimination of duplicate data entry by passing data directly to your chosen ERP for smooth and streamlined operations.
Does the mobile app work for life safety and fire system inspections in buildings without connectivity?
Absolutely. Service Pro Mobile is equipped for life safety and fire protection inspections in various environments with full offline functionality. Inspectors can complete inspection checklists, document system conditions, and capture photos without internet connectivity, syncing automatically when connection is restored.
How does Service Pro Bulk Inspect improve inspection efficiency?
Service Pro Bulk Inspect allows inspectors to complete high-volume equipment and system inspections in minutes rather than hours. The streamlined mobile interface enables rapid completion of pre-designed questions, batch photo capture, and bulk report generation, allowing inspectors to move to the next job sooner and significantly increase daily inspection capacity.
