Service Pro is an Oracle NetSuite Built for NetSuite SuiteApp

Integrated Field Service Management for NetSuite ERP

Service Pro Software, a NetSuite partner solution, provides NetSuite ERP users with a powerful, integrated application for automated field service management. Typically used to manage equipment repair, preventive maintenance, inspection and field installation processes, Service Pro provides organizations with the complete service operations cloud application they need to complement their NetSuite ERP system, relieving service management personnel of time-consuming data entry, imports and data reconciliations.

Service Pro for NetSuite showing Cloud-based Field Service Scheduling and Mobile

Service Pro® for NetSuite for Field Service Management

Drive new levels of productivity and effectiveness in your field service business with comprehensive, cloud-based Service Pro® software for NetSuite. From deep service operations management functionality in the back office to mobile technician apps in the field, Service Pro® will has the features your service team needs to succeed.

  • Call Center
  • Customers & Sites
  • Assets
  • Work Orders
  • Spare Parts
  • Warranties
  • Scheduling & Dispatching
  • Invoicing
  • Service Contracts
  • Business Intelligence
  • Tasks
  • Inspections
Netsuite field service software

Service Pro® for NetSuite for Preventive Maintenance

Give your ongoing or contracted maintenance operations a boost with powerful Service Pro® features for preventive maintenance. From service contracts, assets and maintenance work order auto-scheduling, to inspections, billing, renewals and invoicing, Service Pro® for NetSuite will make your maintenance operations more efficient.

  • Asset Management
  • Components
  • Service Agreements
  • Contract Packages
  • PM Auto-Scheduling
  • Installment Invoicing

Service Pro® for NetSuite for Mobile Service, Repair and Inspection

Equip your service technicians in the field with Service Pro® Mobile, a native mobile app for iOS (iPhone, iPad) and Android smartphones or tablets. Through continual, automated communication with scheduling, Service Pro Mobile speeds field data capture and customer payment.

  • Punch Clock
  • Parts Inventory
  • GPS Tracking
  • Work Order Management
  • Site Contacts
  • Site Equipment Assets
  • Important Alerts
  • Warranty Coverage
  • Tasks
  • Inspections
  • Photo Capture
  • Signature Capture


Success in manufacturing also means consistently providing a great service experience for the customers, especially when the equipment, machinery or other product is mission critical, and needs rapid repair or ongoing maintenance. Service Pro for NetSuite helps manufacturers track the lifecycle of their equipment service, from sale and in-service date, to preventive maintenance, inspection and repair activities. Learn more about MSI service software for manufacturers.

Distributors and Dealers

Customers often rely on distributors or dealers to deliver the product service they depend on. Service Pro for NetSuite allows distributors to manage their entire field service operation alongside their NetSuite ERP system, providing the software tools necessary to manage field service operations. Learn more about MSI service management software for distributors and dealers.

Other Field Service Industries

Customer service, whether it takes place in the field, over the phone, through a customer portal or at a repair center, is an important element of success for business in a variety of industries. Service Pro has been installed and used by service organizations and departments in over a dozen vertical markets, such as medical equipment, government, HVAC, cable and manufacturing. NetSuite ERP users in need of field service management will benefit from Service Pro’s deep feature set in an easy-to-use cloud package. Learn more about MSI software for field services.

Service Pro delivers a wide range of cloud-based service management capabilities, from Calls, Scheduling and Work Orders to Warranties, Maintenance Contracts, Inspections and Mobile Field Service. We look forward to demonstrating the winning NetSuite ERP and Service Pro® combination for your business.

Whether your field service organization has 25 or 2,500 service technicians, Service Pro® field service management software for NetSuite ERP will raise the efficiency and effectiveness of your entire service team.