Garage door service software
Garage Door Industry
Garage door installation and service companies need specialized solutions to manage commercial and industrial customers efficiently. Service Pro’s garage door service software helps you respond urgently to service calls, coordinate installation projects, and track warranty information while delivering the prompt, professional service that builds customer loyalty and generates referrals.
Trusted by leaders
Open the Door To Service Optimization
Garage door service companies juggle emergency repairs, scheduled installations, and inventory management for doors, openers, springs, and specialized hardware. Field service software that allows you to quickly respond to customer requests, assign assets to the job, communicate easily with your team, and promptly resolve issues will have a direct impact on your profitability.
Key differentiators
Why We're Different
What Makes Service Pro the Ideal Choice for Garage Door Service Operations
Built for Service-Focused Businesses
Built specifically for companies that install and service equipment systems with 15+ years understanding operational challenges, from managing spring inventory to coordinating same-day emergency repairs.
100% Field Service Dedication
We focus exclusively on field service management, ensuring continuous innovation that directly benefits garage door operations, from smarter emergency dispatching to better inventory management and more efficient mobile workflows.
Compatible With Your Technology Stack
Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms garage door companies use for purchasing and accounting.
100% US-Based Service Excellence
Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical expertise to every support interaction and training session.
Crafted for Service-Focused Businesses
Built specifically for companies that install and service equipment systems with 15+ years understanding garage door operations—from managing spring inventory to coordinating same-day emergency repairs.
Single-Minded Field Service Dedication
We focus exclusively on field service management, ensuring continuous innovation that directly benefits garage door operations—smarter emergency dispatching, better inventory management, and more efficient mobile workflows.
Compatible With Your Technology Stack
Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms garage door companies use for purchasing and accounting.
American-Based Service Excellence
Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical garage door expertise to every support interaction and training session.
How We Can Help
Priority-Based Call Dispatching
Project Coordination
Parts Management
Comprehensive Door Profiles
Mobile Experience
Standardized Documentation
Customizable Processes
Configure workflows that match your specific operation whether you focus on industrial service, commercial installations, or both market segments
Intelligence Tools
ERP System Integration
Synchronize work orders, time entries, parts usage, and billing information automatically with your back office accounting system
Priority-Based Call Dispatching
Route emergency repair calls to the nearest available technician automatically while balancing scheduled installation appointments efficiently
Project Coordination
Manage multi-day installation projects with scheduling that accounts for door delivery, opener availability, and follow-up service appointments
Comprehensive Door Profiles
Store complete information for every garage door system including door type, opener model, spring specifications, warranty coverage, and complete service history
Customizable Processes
Configure workflows that match your specific operation whether you focus on residential service, commercial installations, or both market segments
Intelligence Tools
Analyze technician productivity, identify profitable service offerings, monitor response times for emergency calls, and track seasonal demand patterns
ERP System Integration
Synchronize work orders, time entries, parts usage, and billing information automatically with your back-office accounting system
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
FAQ
Quick answers to questions you may have
How does garage door service software improve response times for emergency calls?
Service Pro automatically identifies which technician is closest to a service address when an emergency call comes in. Our platform takes into account technician location, current schedule, and parts inventory on their truck to recommend the optimal dispatch decision. Your dispatcher can assign the call with a single click, and the technician receives instant notification with complete customer information and door specifications on their mobile device.
Can Service Pro manage both installation projects and service calls in the same system?
Service Pro accommodates all types of garage door work within one platform. Schedule multi-day installation projects, coordinate parts delivery with installer availability, manage emergency repair calls, and book routine maintenance visits, all using the same scheduling tools. Plus, track different billing methods, work types, and priority levels to ensure installations and service calls are handled appropriately.
How does Service Pro help manage garage door parts inventory?
Service Pro tracks inventory for springs, openers, remotes, keypads, rollers, and door sections across your warehouse and service vehicles. When technicians complete work orders through the mobile app, they record which parts were installed, automatically updating inventory counts. The system generates reorder alerts when stock levels fall below your configured thresholds and provides usage reports showing which parts are consumed most frequently.
What features support technicians working on emergency calls?
Service Pro Mobile functions completely offline, giving technicians access to customer door specifications, previous service notes, warranty information, and parts inventory data without requiring internet connectivity. Technicians complete work orders, capture photos of door conditions, record parts installed, collect customer signatures, and process payments all from their mobile device. Everything synchronizes automatically when connectivity returns.
