Field service time tracking software
Field Labor Time Tracking
A fast and accurate mobile app for tracking technician time and status is the starting point for smooth documentation and billing processes.
Trusted by leaders
Take the Work Out of Tracking Field Technician Labor Time
Eliminate Blind Spots in Time Tracking
Log labor hours and status from the job site in real time.
Eliminate the field time tracking blind spots in your organization with Service Pro mobile, which allows technicians to log their labor time hours, status, notes, and other information right from the job site in real time.
Labor time may be logged to work orders, equipment, segments or tasks. Know where your field force is, what they’re doing, how long they’ll be there, and how to make improvements. hours, work with simplified appointment tiles, and rearrange tech lists to match your workflow.
Service Pro® Mobile Technician Labor Time Tracking Software
Track technician hours in real time.
As one component in Service Pro’s complete mobile field service solution, service technician time tracking software keeps organizations informed about technician hours and status so billing the customer happens more quickly and accurately.
- Technician Start Time/End Time
- Overtime
- Double Time
- Labor Code
- Technician Status
- Customizable Notes
- Segment Number
“The mobile software is easy to use and reference while in the field and hosts a wealth of information that can be used in the field.”
Field Service Dispatcher, WPI
Give Your Managers the Tools They Need to Succeed
Punch the labor from field technician labor time tracking.
When Service Managers can approve field technician labor time via real-time cloud-based app, combined with Service Pro Business Intelligence, it gives them rapid insight into labor productivity.
As the starting point for a complete collection process, field service time tracking syncs with Service Pro in the back office, so organizations can rapidly see and approve completed technician labor time.
- Accurately record and bill for technician labor hours.
- Take the guess work out of field worker time tracking.
- Speed customer invoicing.
Improve Operations and Maximize Profitability
Use data-driven insights to improve performance.
Mobile field labor time tracking and intelligence can help to quantify time sucks or roadblocks, help management and executives take better leadership decisions that can reduce time waste, and identify top performers, their characteristics and best practices to raise technician team performance.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro® software from MSI Data will raise your efficiency and effectiveness in the office and in the field.
Ready to take your field service operations to the next level?
Contact us today to see how Service Pro® can simplify time tracking and boost field efficiency.
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
FAQ
Quick answers to questions you may have
What is field service time tracking software?
Field service time tracking software allows organizations to record technician work hours, job status, and notes directly from the field. It replaces manual time entry with automated, real-time tracking, giving teams complete visibility into how labor time is spent across jobs, equipment, and customers.
What are the key features of effective technician time tracking?
A reliable field time tracking system includes technician start and end times, overtime and double-time logging, labor codes, technician status, and detailed notes. Integration with scheduling and dispatch tools ensures all labor data flows seamlessly into invoicing and reporting.
How does accurate time tracking improve billing and productivity?
By capturing work hours in real time, businesses can generate precise invoices faster, reduce revenue leakage, and minimize disputes. Managers gain visibility into technician performance, allowing them to recognize top performers and address time-wasting processes quickly.
What makes Service Pro® a trusted solution for field labor tracking?
Service Pro® offers a complete, cross-platform solution that connects technicians, managers, and back-office teams. With mobile time logging, real-time syncing, and integrated reporting, it helps organizations of any size increase accuracy, speed up billing, and improve operational efficiency.data points and information via the Service Pro mobile application, and provide a detailed work order summary to speed up payment.
