Blogs

How Service Pro® for NetSuite Integrates Top Service Management with Cloud Based ERP– [Exclusive Video Interview]

MSI Data
05. 15. 15

In this exclusive interview with MSI’s Director of Business Development, Kelley Starr, we explore how Service Pro for NetSuite offers field service organizations an integrated, verified service management app to manage their business.

1. Why is Service Pro a good fit for NetSuite’s developer partner program?

NetSuite cloud based ERP is the best in the business. And Service Pro manages the full scope of NetSuite field service management activities, from customer calls and scheduling to invoicing and reporting. Together they create a dynamic duo that can take on any field service problem or task. Let’s hear what Kelley has to say about the partnership.

2. What industries stand to benefit most from the Service Pro for NetSuite integration?

Whether in manufacturing, distribution, medical equipment, government, HVAC, telecom or cable, firms with service operations and field technicians need ERP-integrated field service management software to make complex service processes more efficient and profitable. Kelley explains which industries cross over and can benefit most from Service Pro’s integration with NetSuite.

3. What opportunities does this partnership offer NetSuite Solution Providers and the direct sales team

The partnership between MSI and NetSuite doesn’t just benefit one group. Kelley explains how it helps NetSuite Solution Partners, the Suite Development Network (SDN team), and the NetSuite direct sales team.

4. What is the “Built for NetSuite” Program and what are its benefits?

The “Built for NetSuite” Program helps customers identify high quality apps verified by NetSuite. Watch to hear what Kelley has to say about the process of getting into the “Build for NetSuite” Program and how it helps customers choose the best app extensions for their business.

Interested in learning about Service Pro for NetSuite?

We’d love to hear from you. Ask Kelley your own question! Email him at [email protected], give him a call: 262-292-4945, or connect with him on LinkedIn.

Find out more:

View NetSuite SuiteApp listing here.
Visit our NetSuite product page here.

Guide to Understanding the NetSuite Partners’ Opportunity in Field Service Management Software

Get the free guide to understand how VARs can boost revenue with software partners in a growing field service space.

Authors

Alyce Peterson

Alyce Peterson is Product Marketing Manager at Service Pro by MSI Data in Milwaukee serving the field service industry with over a decade of marketing expertise—from software, to startups to global Fortune 500s—to the field service industry. After serving on numerous volunteer boards, in 2025 she’s now Vice Chair of EGSA’s Membership Committee.

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Andrew Knox

Andrew Knox is the Vice President of Sales and Marketing at Service Pro by MSI Data bringing over a decade of software sales expertise. He is a also a 2025, 40 under 40 winner with Insight Business and serves as an EGSA AI Task Force member.

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Field Five Podcast

Each episode of Five Five delivers real-world insights and quick-hit strategies from field service leaders — no fluff, just actionable value.

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Geoff Surkamer

Geoff Sukamer is the CEO of Service Pro by MSI Data, and focuses on strategy, execution, and leading functional teams with the goal of growing and scaling the company. He has been building and leading global teams in the software industry for nearly three decades. With a relentless passion for growing revenues, developing teams, building awesome cultures, and leading change. Geoff’s simple approach to any interaction is always based on the same principle—transparency creates trust.

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Leena Meyers

As the Content Marketer for MSI Data, Leena Meyers has created compelling content in the field service space for over two years, from staying on top of industry trends to sharing insights into field service optimization.

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