SlideShare: What You Need to Know to Deploy a Successful Service Management Solution in the Cloud

Cloud technology is fast becoming the go to tool for software in all industries, and field service is no different.

Follow along and learn all you need to know about what a cloud-based field service management application is, why you should make the switch, and how your organization will inevitably benefit.

Here we go!

Cloud 101: A Buyer’s Guide to Managing Field Service in the Cloud

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Learn the ins-and-outs of how to make a cloud-based service management app work for you. Use this guide to prepare you and your team for a transition to managing field service in the cloud.





Authors

Full color photo of Alyce Peterson.
Alyce Peterson

Alyce Peterson is Product Marketing Manager at Service Pro by MSI Data in Milwaukee serving the field service industry with over a decade of  marketing expertise—from software, to startups to global Fortune 500s—to the field service industry. After serving on numerous volunteer boards, in 2025 she’s now Vice Chair of EGSA’s Membership Committee.

Full Color photo of Andrew Knox.
Andrew Knox

Andrew Knox is the Vice President of Sales and Marketing at Service Pro by MSI Data bringing over a decade of software sales expertise. He is a also a 2025, 40 under 40 winner with Insight Business and serves as an EGSA AI Task Force member.

Field Five - A Service Pro® by MSI Data Podcast
Field Five Podcast

Each episode of Five Five delivers real-world insights and quick-hit strategies from field service leaders — no fluff, just actionable value.

Full color photo of Geoff Surkamer.
Geoff Surkamer

Geoff Sukamer is the CEO of Service Pro by MSI Data, and focuses on strategy, execution, and leading functional teams with the goal of growing and scaling the company. He has been building and leading global teams in the software industry for nearly three decades. With a relentless passion for growing revenues, developing teams, building awesome cultures, and leading change.
Geoff’s simple approach to any interaction is always based on the same principle—transparency creates trust.

Full color photo of Leena Meyers.
Leena Meyers

As Senior Content Marketer for MSI Data, Leena Meyers has created compelling content in the field service space for over three years, from staying on top of industry trends to sharing insights into field service optimization.