Oil & Gas Field Service Management
Oil & Gas Industry
Field service management software built for equipment-focused service organizations in the energy sector. Manage field crews, track service delivery, and drive operational performance across oilfield services, utility operations, and energy infrastructure maintenance.
Trusted by leaders
Drive Performance in Your Energy Service Operations
The oil and gas industry demands reliable field service delivery where crews, equipment, and assets are dispersed across challenging locations. Energy service companies need efficient solutions to dispatch field personnel, monitor asset performance, and maintain detailed service records across remote sites and demanding operational conditions. Technology that streamlines crew coordination, captures field data accurately, and provides operational visibility delivers measurable impact on service efficiency and business results.
Key differentiators
Why We're Different
What Makes Service Pro the Right Choice for Oil & Gas Service Providers
Built for Equipment Service Companies
Designed for organizations that service equipment systems, with 15+ years in field service—adaptable to energy sector workflows and operational demands.
Exclusive Field Service Focus
Our sole focus is field service management technology, driving continuous innovation in dispatching, asset management, and mobile tools that benefit service operations.
ERP & System Integration
Connects with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms commonly used in energy services.
US-Based Team
15+ years serving field service organizations exclusively, with our entire team—development, support, and success—located in the United States.
Built for Equipment Service Companies
Designed for organizations that service equipment systems, with 15+ years in field service—adaptable to energy sector workflows and operational demands.
Exclusive Field Service Focus
Our sole focus is field service management technology, driving continuous innovation in dispatching, asset management, and mobile tools that benefit service operations.
ERP & System Integration
Connects with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms commonly used in energy services.
US-Based Team
15+ years serving field service organizations exclusively, with our entire team—development, support, and success—located in the United States.
How We Can Help
Field Service Management Capabilities for Oil & Gas Service Operations
Crew Dispatch
Lifecycle Management
Track service requests from initial call through completion and invoicing, accommodating various service types and billing models.
Performance Tracking
Service Agreements
Inventory Visibility
Monitor parts stock across warehouses and vehicles, with reorder notifications when inventory reaches predefined thresholds.
Field-Enabled Mobile Platform
Equip crews with mobile tools for accessing job information, service history, and inventory data—functional both online and offline.
Digital Service Documentation
Record service activities, equipment data, photos, and approvals electronically with automated timestamps for audit trails.
Resource Scheduling
View crew availability, location, and skills through visual scheduling tools that support informed resource allocation decisions.
Operational Reporting
Access reports on crew performance, service patterns, and business metrics to inform operational decision-making.
Crew Dispatch
Direct urgent calls to available field personnel while managing planned maintenance and installations across oilfield sites and utility locations.
Lifecycle Management
Track service requests from initial call through completion and invoicing, accommodating various service types and billing models.
Field-Enabled Mobile Platform
Equip crews with mobile tools for accessing job information, service history, and inventory data—functional both online and offline.
Performance Tracking
Maintain service records and performance data for equipment across your portfolio, supporting warranty tracking and condition monitoring.
Resource Scheduling
View crew availability, location, and skills through visual scheduling tools that support informed resource allocation decisions.
Digital Service Documentation
Record service activities, equipment data, photos, and approvals electronically with automated timestamps for audit trails.
Service Agreements
Administer preventive maintenance programs and service contracts with automated work order generation based on service intervals.
Inventory Visibility
Monitor parts stock across warehouses and vehicles, with reorder notifications when inventory reaches predefined thresholds.
Operational Reporting
Access reports on crew performance, service patterns, and business metrics to inform operational decision-making.
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
FAQ
Quick answers to questions you may have
How does Service Pro support emergency dispatch in remote oilfield locations?
Can the platform handle different types of oil and gas service work?
Service Pro accommodates various work types within a single system—emergency repairs, routine maintenance, equipment installations, and preventive service programs. The platform supports different billing structures, work classifications, and priority designations to align with your operational model. We’ll work with you to configure workflows that match how your organization delivers service.
What integration options does Service Pro offer for oil and gas service companies?
Our API infrastructure enables connections between Service Pro and your existing business systems including ERP, accounting, and other operational software. We collaborate with organizations to establish data flows that reduce manual entry and keep information synchronized. Reach out to our team to explore integration possibilities specific to your technology environment and operational requirements.
Insights
Let’s get to work
Connect with our team to discuss how Service Pro might support your oil and gas service operations. We’ll take time to understand your operational challenges—from crew management to asset tracking—and explore how our platform can be tailored to your business requirements. Ready to start the discussion?