MSI Expands Headquarters Space to Accommodate Rapid Growth

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Milwaukee Developer of Cloud and Mobile Enterprise Applications for Field Service and Inspection Doubles Workforce in 2013, Expands Headquarters Office Space for Second Time in a Year.

Milwaukee, WI, January 23rd, 2014 – MSI Data, a leading provider of cloud-based field workforce automation software, today announced an expansion of its Mequon, WI headquarters office space – the second expansion within the last 12 months. Fueled by market demand for its suite of field workforce management applications, including service management and cross-platform mobile inspection and mobile field service apps, MSI Data more than doubled its staff in 2013.

“Our growth in 2013 is a testament to the excellent work of our entire team in developing software that meets the most pressing needs field service organizations have today, namely to improve their field performance by making better use of mobile technology,” said Harvey Shovers, President of MSI. “We have been pleased to be able to attract the majority of our software engineering and management talent from Wisconsin universities and the local area.”

This expansion, a 45% increase in square footage, accommodates planned 2014 hiring for several departments, including software development, sales, marketing, technical support and professional services. MSI Data currently has expanded from 20 to 45 employees over the past eighteen months, and will continue to add rapidly as new customers adopt its solutions.

The software market segment for field service management has been estimated at $1.2 billion per year, with an annual growth rate of 12.7%, according to analyst firm Gartner.

Mobile, Cloud Applications Drive Sales Growth

Companies whose field work includes field service, repair, maintenance, inspections, audits, and other daily field data collection are increasingly turning to mobile apps to improve productivity. MSI software automates those processes with service management capabilities for back office staff and executives, drag and drop work assignment for schedulers, and native mobile apps for the field worker for iPad, iPhone, Android and Windows tablets or smartphones.

“Field-intensive organizations want to invest in mobile applications which are designed for the type of work they perform, work on the device of their choice, and have the ability to make changes as their business needs dictate,” said Shovers. “The market continues to respond positively to MSI software offerings for companies ranging anywhere from 10 to several thousand users.”

MSI Data’s enterprise field service management, mobile inspection and mobile field service software is used by organizations in over a dozen industries, including cable / telecommunications, medical equipment, repair services, construction, government and heavy equipment.

About MSI Data

MSI Data develops enterprise, scheduling and mobile software that helps companies improve the productivity of their field workforce. World class service organizations rely on MSI Data’s powerful suite of field workforce software to automate field service, inspections, site surveys, audits, reporting and other critical field-driven business processes. MSI Data replaces paper and disconnected spreadsheet-based business processes with highly efficient, end-to-end processes through the combination of mobile technology for field workers and ERP, CRM and accounting systems integration. Whether deployed in the cloud or on-premise, MSI field workforce software applications are easy to acquire, easy to deploy and deliver enterprises with rapid return on investment. For more information, please visit https://www.msidata.com

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Authors

Full color photo of Alyce Peterson.
Alyce Peterson

Product Marketing Manager

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Andrew Knox

Vice President of Sales and Marketing

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Geoff Surkamer

Chief Executive Officer

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Leena Meyers

Content Marketer