Sage Summit 2013 Session – Modernizing Field Service for Sage 100 ERP

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Complete Service Management, Scheduling and Mobile Field Service Software for Sage 100 ERP is available for iPad®, iPhone®, Android® or Windows®.

MSI Data, a leading provider of field service management software and a Sage Silver Development Partner for Sage 100 ERP, announces today that Sage VARs and Customers will be able to review Service Pro® Software for Sage 100 ERP at the Sage Summit 2013 Tradeshow. Service Pro® for Sage 100 ERP offers field service and repair businesses or departments a single solution for providing better customer service and improving productivity through integrated tracking of all of their service activities, assets, parts, technicians, schedules and more.

Service Pro mobile

MSI Data will be exhibiting at Sage Summit 2013 booth #420 in the Services and Retail section, as well as speaking about the technologies companies can use to modernize their field service operations.

Session details are as follows:

  • Sage Summit 2013, July 21 – 26, 2013 – Gaylord National Resort and Convention Center in Washington D.C.

    Title: 3 Must-Have Technologies for Modernizing Sage 100 ERP-Integrated Field Service and Repair Options
    When: Monday, July 22, 2:00pm-3:00pm EST
    Location: Annapolis 4 Room
    Session Code: P-237

In this session, Sage Partners will learn about 3 must-have technologies for modernizing field service operations for customers and prospects:

1. Mobilizing Service Technicians – Mobile Apps that work on any Android, iOS or Windows device

2. Empowering Schedulers – Web-based Visual Technician Scheduling

3. Involving Internal and External Stakeholders – Web-based Service Stakeholder Portals

These new technologies significantly increase the payback that can be realized in productivity improvements from traditional service management systems for Sage.

With rapidly growing mobile investments in field service apps and devices such as the iPad and Android devices, it is more important than ever that Sage 100 ERP VARs help their customers and prospects modernize their field operations. Sage 100 ERP partners are uniquely positioned to equip field service and repair customers and prospects with the productivity-driving technologies they want most, while integrating with the Sage 100 ERP system..

Sage partners attending this session will learn:

  • field service organizations can schedule and dispatch work orders to iPads, iPhones, Android or Windows devices in the field
  • How field service and repair organizations can achieve real-time visibility of service work taking place in the field
  • How field service organizations can unify management of parts/inventory, contracts, tasks, work orders, inspections, scheduling and assets, all integrated with Sage 100 ERP

 

About Service Pro® Field Service Management Software

Service Pro®, MSI Data’s flagship depot repair and field service software product, gives companies the ability to closely align field service and repair center business processes with software. Service Pro® helps organizations more effectively manage field service operations such as contract and warranty management, service parts and logistics, depot repair and order processing, advanced scheduling, inspection, mobile field service, and advanced business intelligence reporting. Service Pro® is available as either a hosted/cloud or on-premise solution providing a scalable low cost subscription model. To learn more about Service Pro®, please visit https://www.msidata.com/service-pro-software.

About MSI Data

MSI Data develops enterprise, scheduling and mobile software that helps companies improve the productivity of their field workforce. World class service organizations rely on MSI Data’s powerful suite of field workforce software to automate field service, inspections, site surveys, audits, reporting and other critical field-driven business processes. MSI Data replaces paper and disconnected spreadsheet-based business processes with highly efficient, end-to-end processes through the combination of mobile technology for field workers and ERP, CRM and accounting systems integration. Whether deployed in the cloud or on-premise, MSI field workforce software applications are easy to acquire, easy to deploy and deliver enterprises with rapid return on investment. For more information, please visit https://www.msidata.com.

iPad® and iPhone® are registered trademarks of Apple. Android® is a registered trademark of Google. Windows® is a registered trademark of Microsoft.

 

Authors

Full color photo of Alyce Peterson.
Alyce Peterson

Product Marketing Manager

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Andrew Knox

Vice President of Sales and Marketing

Full color photo of Geoff Surkamer.
Geoff Surkamer

Chief Executive Officer

Full color photo of Leena Meyers.
Leena Meyers

Content Marketer