Powerful Mobile Tool for Contractor Field Service Technicians
Service Pro® Software provides contractors using Vista by Viewpoint with the powerful mobile field service and scheduling capabilities they need to drive field workforce operating efficiencies.
By connecting field service technicians and back office service scheduling and dispatching personnel, Service Pro empowers service technicians with instant access to job information, and office workers with continuous field visibility.
Equip service technicians in the field with paperless work orders from Viewpoint with Service Pro® Mobile, a cross platform technician productivity application available for Android, iPad, iPhone or Windows, and integrated with Viewpoint Construction Software.
- Service Technician Status
- GPS Location Tracking
- Important Alerts
- Work Order Management
- Site Contacts
- Site Equipment Assets
- Work Order Scopes
- Warranty Tracking
- Punch Clock
- Technician Time Tracking
- Parts/Inventory Tracking
- Asset Inspections
- Equipment Used
- Tasks & Misc. Charges
- Photo Capture
- Signature Capture
Service Pro® Portals for Customers, Technicians and Executives
Stakeholder Web Portals allow service organizations to create web pages with customizable widgets that raise key stakeholder visibility to important service data and manage the business to key performance indicators.
- Technician Portal: Technician Labor view
- Technician Portal: Completed Inspections
- Customer Portal: Open Work Orders with details
- Customer Portal: Closed Work Orders with details
- Customer Portal: Chart of open and closed orders
- Customer Portal: Inspection Results
- Customer Portal: Active Agreements
Service Pro® for Field Service Scheduling
Optimize the time of your service technician workforce by providing schedulers with visual, drag and drop scheduling designed for rapid, intelligent work order assignment decisions. Service Pro® drives scheduling productivity for Viewpoint Construction Software users by informing work order assignments with real-time technician location, availability and skill set information.
Service Pro includes a wide range of mobile field service and scheduling capabilities, from tasks and assets to parts to inspections. We look forward to demonstrating the Viewpoint Construction Software and Service Pro® combination for your business.
Whether your field service organization has 25 or 2,500 service technicians, Service Pro® field service management software will raise the efficiency and effectiveness of your entire service team.