MSI’s Top Articles for Power Systems Manufacturers and Dealers

internet of things for power systems manufacturers
Keep your Power Gen Business in top shape this year by making service more effective and staying up-to-date on the latest technology trends in the industry.

Service has always been an important component for power systems dealers. Your generators provide the power to fuel your customers’ homes and businesses, after all. So, they need you to be ready and equipped to maintain and repair their equipment.

Today, power systems manufacturers are capitalizing on customers’ demand for quality, consistent service by packaging recurring service contracts, unifying the service experience across dealerships, and investing in new technologies and software to facilitate the service process. In 2016, service – as much as new equipment sales – will become a major opportunity for additional revenue as well as a way to stand out against the competition.

Learn how to keep your genset service department running like the gears of a Swiss watch. Check out our most popular articles for power systems manufacturers and dealers:

Field Service Case Study: Kohler Dealer, Total Energy Systems, Grows Service Operation with MSI

electrical generation field service software MSI customer and Kohler Dealer, Total Energy Systems, explains how they use Service Pro to grow their service department. In the article, they explain how MSI’s service management solution increased tech utilization, improved technician to office worker ratio, and made one day billing possible.

7 Reasons Power Systems Dealers and Mobile Service Software are a Match Made in Heaven

Power Systems Mobile Service Software The complexity of your power generation business and the level of product support it demands calls for a mobile solution that can automate and streamline the operation from start to finish. Here we walk through why power gen and mobile field service are the perfect fit.

Stay Tuned for More Educational Power Systems Content throughout 2016

As the demand for reliable service programs continues to grow, we’ll continue exploring and reporting the best service practices and newest technology available to help your power generation business.

How will you stay on top of it all? Stay tuned as we continue to report on the industry and technology topics to keep your business ahead of the field service curve.

Buyer’s Guide to Mobile Field Service Software

field service management system

In the market for a cross-platform or cloud-based mobile app for your service business? Learn important tips, guiding questions, and to-dos in our free, educational guide to purchasing a mobile field service solution.

Authors

Full color photo of Alyce Peterson.
Alyce Peterson

Alyce Peterson is Product Marketing Manager at Service Pro by MSI Data in Milwaukee serving the field service industry with over a decade of  marketing expertise—from software, to startups to global Fortune 500s—to the field service industry. After serving on numerous volunteer boards, in 2025 she’s now Vice Chair of EGSA’s Membership Committee.

Full Color photo of Andrew Knox.
Andrew Knox

Andrew Knox is the Vice President of Sales and Marketing at Service Pro by MSI Data bringing over a decade of software sales expertise. He is a also a 2025, 40 under 40 winner with Insight Business and serves as an EGSA AI Task Force member.

Field Five - A Service Pro® by MSI Data Podcast
Field Five Podcast

Each episode of Five Five delivers real-world insights and quick-hit strategies from field service leaders — no fluff, just actionable value.

Full color photo of Geoff Surkamer.
Geoff Surkamer

Geoff Sukamer is the CEO of Service Pro by MSI Data, and focuses on strategy, execution, and leading functional teams with the goal of growing and scaling the company. He has been building and leading global teams in the software industry for nearly three decades. With a relentless passion for growing revenues, developing teams, building awesome cultures, and leading change.
Geoff’s simple approach to any interaction is always based on the same principle—transparency creates trust.

Full color photo of Leena Meyers.
Leena Meyers

As the Content Marketer for MSI Data, Leena Meyers has created compelling content in the field service space for over two years, from staying on top of industry trends to sharing insights into field service optimization.