2014

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MSI in the News

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Media Coverage of MSI Data

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<!–mep-nl–><a href=”https://www.bsminfo.com/doc/saas-vs-on-premises-choosing-a-field-service-software-deployment-model-0001?sectionCode=Articles&templateCode=Single&user=2667305″ target=”_blank”><img src=”https://www.msidata.com/assets/Business-Solutions-logo.png” alt=”Business Solutions logo” width=”344″ height=”68″ class=”alignnone size-full wp-image-11468″ /></a><!–mep-nl–>
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<a href=”https://www.bsminfo.com/doc/saas-vs-on-premises-choosing-a-field-service-software-deployment-model-0001?sectionCode=Articles&templateCode=Single&user=2667305″ target=”_blank”>SaaS Vs. On-Premises: Choosing A Field Service Software Deployment Model</a>

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With growing advancements in cloud-based technology, Software-as-a-Service (SaaS) deployment is emerging as a best practice. Explore the benefits of SaaS deployment for your service business.

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<!–mep-nl–><a href=”https://contractingbusiness.com/service/6-positive-indicators-hvac-service-about-heat#slide-0-field_images-29301″ target=”_blank”><img src=”https://www.msidata.com/assets/Contracting_Business_sm.png” alt=”Contracting_Business_sm” width=”160″ height=”41″ class=”alignnone size-full wp-image-6307″ /></a><!–mep-nl–>
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<a href=”https://contractingbusiness.com/service/6-positive-indicators-hvac-service-about-heat#slide-0-field_images-29301″ target=”_blank”>6 Positive Indicators that HVAC Service is About to Heat-Up</a>

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You’ve worked hard to set your HVAC business up for a successful year. Follow the trends that are working for HVAC service companies today.

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<!–mep-nl–><a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q3-2014-final-issuu?e=3301742/8931215&utm_campaign=Bellwether+Q3+2014&utm_source=hs_email&utm_medium=email&utm_content=13841462&_hsenc=p2ANqtz-8OKKdv1-vsWIrUDzBhHx1VpQ4bZP_LYmKbjdSoIznfOugdTXJK9HV5lrvYZMQsnxlARtEXSnh_GCXurfZ7WSkCTmYwYg&_hsmi=13841462″ target=”_blank”><img src=”https://www.msidata.com/assets/Bellwether-logo.jpg” alt=”Bellwether-logo” width=”216″ height=”98″ class=”alignnone size-full wp-image-8142″ /></a><!–mep-nl–>
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<a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q3-2014-final-issuu?e=3301742/8931215&utm_campaign=Bellwether+Q3+2014&utm_source=hs_email&utm_medium=email&utm_content=13841462&_hsenc=p2ANqtz-8OKKdv1-vsWIrUDzBhHx1VpQ4bZP_LYmKbjdSoIznfOugdTXJK9HV5lrvYZMQsnxlARtEXSnh_GCXurfZ7WSkCTmYwYg&_hsmi=13841462″ target=”_blank”>How to Tailor Fit Field Service</a>

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Knowledge is power. And, if they’re willing to look for it, today’s customers are more empowered with information than ever before. Learn how access to the right information can help you tailor service to fit your customer’s unique needs.

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<!–mep-nl–><a href=”https://viewer.zmags.com/publication/2b2492a9#/2b2492a9/28″ target=”_blank”><img src=”https://www.msidata.com/assets/Contractor_mag.png” alt=”Contractor_mag” width=”179″ height=”47″ class=”alignnone size-full wp-image-8186″ /></a><!–mep-nl–>
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<a href=”https://viewer.zmags.com/publication/2b2492a9#/2b2492a9/28″ target=”_blank”>Mobility simplifies service quality</a>

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When you track service quality you become more knowledgeable about what works and what doesn’t. Point your company in the right direction by collecting service quality data, improving service performance, and growing your reputation.

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<!–mep-nl–><a href=”https://www.btreport.net/articles/2014/07/rch-picks-msi-workforce-management.html” target=”_blank”><img src=”https://www.msidata.com/assets/BTR_logo.png” alt=”BTR_logo” width=”260″ height=”127″ class=”alignnone size-full wp-image-7855″ /></a><!–mep-nl–>
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<a href=”https://www.btreport.net/articles/2014/07/rch-picks-msi-workforce-management.html” target=”_blank”>RCH Picks MSI Workforce Management</a>

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Cable sales and retention contractor RCH has chosen MSI to mobilize field collections for technicians who serve its nationwide residential cable operator customers.

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<!–mep-nl–><a href=”https://cable.tmcnet.com/topics/cable/articles/2014/07/09/383275-rch-partners-with-msi-mobilize-workforce-field-data.htm” target=”_blank”><img src=”https://www.msidata.com/assets/cable-spotlight-logo.png” alt=”cable-spotlight-logo” width=”236″ height=”70″ class=”alignnone size-full wp-image-8493″ /></a><!–mep-nl–>
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<a href=”https://cable.tmcnet.com/topics/cable/articles/2014/07/09/383275-rch-partners-with-msi-mobilize-workforce-field-data.htm” target=”_blank”>RCH Partners with MSI to Mobilize Workforce Field Data Collection</a>

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RCH’s partnership with MSI allows cable operators and contractor customers of RCH to make use of MSI software to effectively deliver field services to their customers, as well as streamline management of field operations.

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<!–mep-nl–><a href=”https://contractormag.com/feldmans/mobile-device-management-solutions” target=”_blank”><img src=”https://www.msidata.com/assets/Contractor_mag.png” alt=”Contractor_mag” width=”179″ height=”47″ class=”alignnone size-full wp-image-8186″ /></a><!–mep-nl–>
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<a href=”https://contractormag.com/feldmans/mobile-device-management-solutions” target=”_blank”>Mobile device management solutions: Work order management</a>

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Register for the article to learn how Service Pro provides a field service management solution with work order management capabilities in the field.

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<!–mep-nl–><a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q3-2014-final-issuu?e=3301742/8931215&utm_campaign=Bellwether+Q3+2014&utm_source=hs_email&utm_medium=email&utm_content=13841462&_hsenc=p2ANqtz-8OKKdv1-vsWIrUDzBhHx1VpQ4bZP_LYmKbjdSoIznfOugdTXJK9HV5lrvYZMQsnxlARtEXSnh_GCXurfZ7WSkCTmYwYg&_hsmi=13841462″ target=”_blank”><img src=”https://www.msidata.com/assets/Bellwether-logo.jpg” alt=”Bellwether-logo” width=”216″ height=”98″ class=”alignnone size-full wp-image-8142″ /></a><!–mep-nl–>
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<a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q3-2014-final-issuu?e=3301742/8931215&utm_campaign=Bellwether+Q3+2014&utm_source=hs_email&utm_medium=email&utm_content=13841462&_hsenc=p2ANqtz-8OKKdv1-vsWIrUDzBhHx1VpQ4bZP_LYmKbjdSoIznfOugdTXJK9HV5lrvYZMQsnxlARtEXSnh_GCXurfZ7WSkCTmYwYg&_hsmi=13841462″ target=”_blank”>How to Tailor Fit Field Service</a>

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Knowledge is power. And, if they’re willing to look for it, today’s customers are more empowered with information than ever before. Learn how access to the right information can help you tailor service to fit your customer’s unique needs.

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<!–mep-nl–><a href=”https://viewer.zmags.com/publication/2b2492a9#/2b2492a9/28″ target=”_blank”><img src=”https://www.msidata.com/assets/Contractor_mag.png” alt=”Contractor_mag” width=”179″ height=”47″ class=”alignnone size-full wp-image-8186″ /></a><!–mep-nl–>
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<a href=”https://viewer.zmags.com/publication/2b2492a9#/2b2492a9/28″ target=”_blank”>Mobility simplifies service quality</a>

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When you track service quality you become more knowledgeable about what works and what doesn’t. Point your company in the right direction by collecting service quality data, improving service performance, and growing your reputation.

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<!–mep-nl–><a href=”https://www.btreport.net/articles/2014/07/rch-picks-msi-workforce-management.html” target=”_blank”><img src=”https://www.msidata.com/assets/BTR_logo.png” alt=”BTR_logo” width=”260″ height=”127″ class=”alignnone size-full wp-image-7855″ /></a><!–mep-nl–>
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<a href=”https://www.btreport.net/articles/2014/07/rch-picks-msi-workforce-management.html” target=”_blank”>RCH Picks MSI Workforce Management</a>

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Cable sales and retention contractor RCH has chosen MSI to mobilize field collections for technicians who serve its nationwide residential cable operator customers.

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<!–mep-nl–><a href=”https://cable.tmcnet.com/topics/cable/articles/2014/07/09/383275-rch-partners-with-msi-mobilize-workforce-field-data.htm” target=”_blank”><img src=”https://www.msidata.com/assets/cable-spotlight-logo.png” alt=”cable-spotlight-logo” width=”236″ height=”70″ class=”alignnone size-full wp-image-8493″ /></a><!–mep-nl–>
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<a href=”https://cable.tmcnet.com/topics/cable/articles/2014/07/09/383275-rch-partners-with-msi-mobilize-workforce-field-data.htm” target=”_blank”>RCH Partners with MSI to Mobilize Workforce Field Data Collection</a>

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RCH’s partnership with MSI allows cable operators and contractor customers of RCH to make use of MSI software to effectively deliver field services to their customers, as well as streamline management of field operations.

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<!–mep-nl–><a href=”https://contractormag.com/feldmans/mobile-device-management-solutions” target=”_blank”><img src=”https://www.msidata.com/assets/Contractor_mag.png” alt=”Contractor_mag” width=”179″ height=”47″ class=”alignnone size-full wp-image-8186″ /></a><!–mep-nl–>
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<a href=”https://contractormag.com/feldmans/mobile-device-management-solutions” target=”_blank”>Mobile device management solutions: Work order management</a>

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Register for the article to learn how Service Pro provides a field service management solution with work order management capabilities in the field.

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<!–mep-nl–><a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q2-2014-working_copy-4-2/29?e=3301742/7983028″ target=”_blank”><img src=”https://www.msidata.com/assets/Bellwether-logo.jpg” alt=”Bellwether-logo” width=”216″ height=”98″ class=”alignnone size-full wp-image-8142″ /></a><!–mep-nl–>
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<a href=”https://issuu.com/bellwethermagazine/docs/bellwether-q2-2014-working_copy-4-2/29?e=3301742/7983028″ target=”_blank”>4 Areas to Improve Field Service with the Right Software Tools</a>

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When it comes to field service, technicians, managers, and back office workers need more than just hard work to exceed customer expectations. Here are four ways you can work smarter by implementing the right software tools into your organization.

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<!–mep-nl–><a href=”https://www.newequipment.com/main/whitepapers/709.aspx” target=”_blank”><img src=”https://www.msidata.com/assets/new_equipment_digest.jpg” alt=”new_equipment_digest” width=”287″ height=”112″ class=”alignnone size-full wp-image-7948″ /></a><!–mep-nl–>
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<a href=”https://www.newequipment.com/main/whitepapers/709.aspx” target=”_blank”>How to Simplify Facility Safety Management</a>

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One of the toughest challenges employees face is conducting competent facility safety management while also trying to cut costs. Follow along as we explain how to simplify facility safety management with an mobile inspection app.

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<!–mep-nl–><a href=”https://www.btreport.net/articles/2014/05/msi-connects-field-force-back-office.html” target=”_blank”><img src=”https://www.msidata.com/assets/BTR_logo.png” alt=”BTR_logo” width=”260″ height=”127″ class=”alignnone size-full wp-image-7855″ /></a><!–mep-nl–>
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<a href=”https://www.btreport.net/articles/2014/05/msi-connects-field-force-back-office.html” target=”_blank”>MSI Connects Field Force, Back Office</a>

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MSI’s cable field workforce management suite includes mobile apps for quality control inspections, direct sales, collections, audit, asset management and field service, as well as integrated scheduling and portal software for field force management.

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<!–mep-nl–><a href=”https://www.achrnews.com/articles/126220-transform-into-a-service-powerhouse” target=”_blank”><img src=”https://www.msidata.com/assets/the_news.png” alt=”the_news” width=”160″ height=”44″ class=”alignnone size-full wp-image-7392″ /></a><!–mep-nl–>
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<a href=”https://www.achrnews.com/articles/126220-transform-into-a-service-powerhouse” target=”_blank”>Transform into a Service Powerhouse</a>

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With growing customer demands, field service excellence is rapidly becoming a top priority for HVACR companies as they realize more opportunities for sales, revenue, and customer retention in service than ever before.

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<!–mep-nl–><a href=”https://www.jsonline.com/business/msi-data-systems-to-expand-mequon-offices-b99192495z1-242227181.html?utm_source=linkedin&utm_medium=social&utm_content=3705658?utm_source=linkedin&utm_medium=social&utm_content=3705658″ target=”_blank”><img src=”https://www.msidata.com/assets/Journal-Sentinel.png” alt=”Journal Sentinel” width=”160″ height=”29″ class=”alignnone size-full wp-image-6718″ /></a><!–mep-nl–>
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<a href=”https://www.jsonline.com/business/msi-data-systems-to-expand-mequon-offices-b99192495z1-242227181.html?utm_source=linkedin&utm_medium=social&utm_content=3705658?utm_source=linkedin&utm_medium=social&utm_content=3705658″ target=”_blank”>MSI Data Systems to expand Mequon offices</a>

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MSI Data Systems Inc., a Mequon company that makes field workforce automation software, said Monday it is expanding its offices for the second time in a year after more than doubling its workforce in the last 18 months.

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<!–mep-nl–><a href=”https://biztimes.com/article/20140130/ENEWSLETTERS02/140139973?utm_source=twitter&utm_medium=social&utm_content=3752397″ target=”_blank”><img src=”https://www.msidata.com/assets/biztimes1.png” alt=”biztimes” width=”160″ height=”34″ class=”alignnone size-full wp-image-6717″ /></a><!–mep-nl–>
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<a href=”https://biztimes.com/article/20140130/ENEWSLETTERS02/140139973?utm_source=twitter&utm_medium=social&utm_content=3752397″ target=”_blank”>MSI Data expands in Mequon</a>

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MSI Data, a provider of field workforce automation software, today announced an expansion of its Mequon headquarters. The company has added 2,700 square feet of production space, which has grown to nearly 9,000 square feet. The expansion also provides space for up to 20 additional employees.