Gain deep insight into your field service operations
Are your service operations data rich but information poor? Then you may be losing out on potential business opportunities, greater technician efficiency, and higher service revenue.
Harness the power of data to achieve service excellence with Service Pro® Business Intelligence. With customizable, no-coding-required data visualization tools, you can track critical service KPIs, boost technician efficiency, and identify potential problems before they impact your customers, without the need for IT support.
Service Pro® Business Intelligence Features
Choose from 19 available visualization types, such as bar charts, funnel charts, pie charts, and more
Create unlimited visualizations from critical data, including orders, appointments, labor, service contracts, inspections and equipment
Easily filter visualizations based on location, warehouse, and technician
Easily access data sets driving visualizations and view urgent orders directly from dashboards
Analyze individual technician performance
Download dashboards as PDF or CSV