Next Generation Field Service Automation for Security Systems

Security System industry service software is an all-in-one management suite and mobile app. It enables alarm system, CCTV, GPS asset tracking, and security installation and repair companies to be more efficient and serve their customers better. With Service Pro®, crews can communicate more efficiently, and owners can scale and grow their businesses.

Maximize Profitability For Your Security Enterprise Business

Boost efficiency by automating your service processes. Our security system customers noticed improved ROI with the updated ability to automatically assign work orders, real-time appointment tracking & streamlined field-to-service communication. It only takes 30 minutes to learn how Service Pro® can work for you.

As a Security Systems provider or installer, you know that your field techs, transportation, equipment and tools are in a constant flux, which makes managing these items a big challenge.

The processes and planning you apply in your security business have a large impact on your bottom line. To be truly efficient and dominate your competition, you need field service software that will help you get the job done right and on time.

Security system service software is a tool that helps owners grow their businesses

Application Features

A summary of application features that will help your company.

Call Tracking & Dispatching

Important info like history, contract terms, and assets are available and visible.

Work Orders

Handle the complete work order life cycle, from the first call to invoicing.

Asset Tracking

Quickly monitor assets and track their performance and repair history.

Service Contracts

Keep satisfaction high by managing the most complex contracts.

Parts & Inventory

Have an accurate measure of inventory and reorder based on projected usage.

Task Tracking

Record, track and analyze field tasks and tie them back to work orders.

Visual Scheduler

Scheduling field techs by knowing their capabilities, location and availability.

Stakeholder Web Portals

Create easy-to-read charts and graphs highlighting the most important KPIs.


Break work orders into tasks for better servicing and reporting.