Press Releases
Read about MSI Data’s latest news and announcements.
2023
XOi and Service Pro® by MSI Data unlock efficiency and productivity for field service teams
2022
MSI Data Promotes John Heinen to Chief Operating Officer
MSI Data is now available on Sage Marketplace
MSI Data announces Milton Hwang as Head of Customer Experience
MSI Data announces Andrew Knox as Vice President of Sales & Marketing
Service Pro by MSI now compatible with Microsoft Azure Active Directory
2021
MSI Data Announces Gold Sponsorship of SuiteWorld 2021
MSI’s Service Pro Named a Leader Again in Field Service Management in G2’s Fall 2021 Reports
MSI Data Facilitates Technician Reporting Tasks and Productivity with Latest Release of Service Pro
MSI Data Introduces New Version of Service Pro to Simplify Management of Field Service Travel, Inspection, and Work Order Data
Introducing Mobile Field Inspection Analytics for Field Services Firms from MSI Data
2020
MSI Announces New Executive Promotions and Hires
MSI Introduces Rapid Inspection Solution to Help Field Service Firms Transform Equipment Inspection Processes
MSI Elevates Field Service Satisfaction with Service Pro Customer Experience
MSI Partners with PaySimple for Mobile Field Service Payment Management
MSI Introduces Service Pro Business Intelligence: Harnessing the Power of Data for Field Service Operations
MSI Announces the Appointment of Geoff Surkamer as CEO
News Articles
Read the latest news articles about MSI Data in trade publications.
2021

Field Focus: Field Service Innovation at the Edge
Empowering technicians with purpose-built field service technology results in greater productivity, efficiency, and customer satisfaction.

MSI Data Introduces New Version of Service Pro to Simplify Management of Field Service Travel, Inspection, and Work Order Data
Latest release of Service Pro supports field service revenue and reporting success with automated travel calculations, enhanced inspection and order summary features.

Field Focus: How businesses benefit from field service maturity models
David Charland reveals how field service maturity models can help service businesses succeed and sheds light on some of the technology problems afflicting many of these companies.
2020

MSI Data adds members to its leadership team
The Bayside-based company, which ranks third on the Milwaukee Business Journal’s list of area software product companies, recently announced it has hired Craig Summers to be chief financial officer and promoted Naomi Corrie to vice president of delivery, where she will be responsible for customer satisfaction.
Give Us A Call
262.241.7800
Speak with a Sales Representative to learn how Service Pro® boosts service performance & streamlines operations.