Construction Equipment Manufacturing Technology TrendsConstruction equipment manufacturers’ number one goal is to help the customer. By embedding sensors to monitor equipment in the field and guide product support programs, OEMs are able to make sure their equipment is helping customers meet their goals.
Free Guide: How the Internet of Things is Revolutionizing Field Service
The future of field service will be defined by IoT. Learn how it will impact industrial service businesses, how to prepare your team for the shift, and examples of companies already taking advantage of the possibilities the IoT has to offer.
- Telematics: “Step one in getting manufacturers’ up to speed with technology is telematics and the ability to monitor and utilize a more efficient fleet. Start by measuring what the machine is actually doing. For examples, telematics in equipment account for the exact cost for every yard of dirt moved, and for every lift the equipment makes. With access to this type of detailed insight, manufacturers and dealers can be much closer advocates for and advisors to the customer.”
- Data-backed service initiatives: “With all the data being driven off machines comes a better service experience. By providing customers with machine performance information, manufacturers have the opportunity to predict maintenance. They’re able to say, for example, ‘within 100 hours, you’re going to require this kind of a change because the data shows it’s experiencing this kind of stress.’" Today, this data can account for idle time, which it couldn’t do in the past. So manufacturers can predict whether a machine will experience a failure earlier or later than they predicted based on actual operating time.”
- 3D Modeling: “ If all aspects of a project are being analyzed with sensors, contractors can create a 3D model of future projects so that when they bid, they know the actual cost of that project based on historical data they’ve collected. They go into a project with a much higher understanding of profitability.”
- Autonomous machines: “Autonomous use in equipment is driven by a pre-programmed set of materials inside the machine. For example, rollers for paving an asphalt road are given a pattern to follow, or they can be tracked off another piece of equipment or controlled remotely. Two or three rollers could be tracking behind each other all autonomously. That use of technology makes contractors more efficient and drives more continuous use.”