Field Service Management for Water
Water Technology Industry
Purpose-built field service management software designed for equipment-centric service organizations. Coordinate technicians, streamline maintenance schedules, and optimize field operations to deliver consistent service across your water technology portfolio.
Trusted by leaders
Streamline Your Water Equipment Service Operations
Water treatment and technology companies manage essential infrastructure where reliable service delivery is critical. Service organizations juggle emergency repairs, scheduled maintenance, and compliance requirements for treatment systems, filtration equipment, and pumping stations. Field service software that helps you respond quickly to customer requests, coordinate your technician teams effectively, and maintain complete service records will have a direct impact on your operational efficiency and bottom line.
Key differentiators
Why We're Different
What Makes Service Pro the Right Choice for Water Equipment Service Providers
Crafted for Service-Focused Businesses
Built specifically for companies that install and service equipment systems with 15+ years understanding field service operations—ready to learn your unique water equipment workflows and adapt to your business requirements.
Single-Minded Field Service Dedication
We focus exclusively on field service management, ensuring continuous innovation that directly benefits equipment service operations—smarter dispatching, better inventory management, and more efficient mobile workflows.
Compatible With Your Technology Stack
Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms service companies use for purchasing and accounting.
American-Based Service Excellence
Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical equipment service expertise to every support interaction and training session.
Crafted for Service-Focused Businesses
Built specifically for companies that install and service equipment systems with 15+ years understanding field service operations—ready to learn your unique water equipment workflows and adapt to your business requirements.
Single-Minded Field Service Dedication
We focus exclusively on field service management, ensuring continuous innovation that directly benefits equipment service operations—smarter dispatching, better inventory management, and more efficient mobile workflows.
Compatible With Your Technology Stack
Service Pro integrates smoothly with Epicor Prophet 21, NetSuite, Microsoft Dynamics Business Central, Sage 100, and other platforms service companies use for purchasing and accounting.
American-Based Service Excellence
Our entire US-based team has served the field service industry exclusively for 15+ years, bringing practical equipment service expertise to every support interaction and training session.
How We Can Help
Priority-Based Call Dispatching
Route urgent service calls to the nearest available technician while balancing scheduled maintenance appointments efficiently across your service territory.
Service Project Coordination
Manage installation and maintenance projects with scheduling that accounts for equipment delivery, parts availability, and follow-up service requirements.
Inventory Management
Track components, replacement parts, and specialized equipment with automated alerts when stock levels reach reorder points across warehouse and vehicle locations.
Equipment Profiles
Store complete information for every system including equipment type, model specifications, installation details, warranty coverage, and complete service history.
Professional Mobile Experience
Provide field technicians with tablet and smartphone access to customer information, equipment specifications, and parts inventory that works reliably online or offline.
Standardized Documentation
Capture equipment readings, installation photos, test results, and customer signatures digitally with automatic date and time stamps for compliance and record-keeping.
Customizable Processes
Configure workflows that match your specific operation whether you focus on municipal contracts, industrial facilities, commercial installations, or residential services.
Business Intelligence Tools
Analyze technician productivity, identify service trends, monitor response times, and track performance metrics that matter to your business operations.
Seamless ERP Integration
Synchronize work orders, time entries, parts usage, and billing information automatically with your back-office accounting system to eliminate duplicate data entry.
Priority-Based Call Dispatching
Route urgent service calls to the nearest available technician while balancing scheduled maintenance appointments efficiently across your service territory.
Service Project Coordination
Manage installation and maintenance projects with scheduling that accounts for equipment delivery, parts availability, and follow-up service requirements.
Standardized Documentation
Capture equipment readings, installation photos, test results, and customer signatures digitally with automatic date and time stamps for compliance and record-keeping.
Inventory Management
Track components, replacement parts, and specialized equipment with automated alerts when stock levels reach reorder points across warehouse and vehicle locations.
Equipment Profiles
Store complete information for every system including equipment type, model specifications, installation details, warranty coverage, and complete service history.
Business Intelligence Tools
Analyze technician productivity, identify service trends, monitor response times, and track performance metrics that matter to your business operations.
Customizable Processes
Configure workflows that match your specific operation whether you focus on municipal contracts, industrial facilities, commercial installations, or residential services.
Professional Mobile Experience
Provide field technicians with tablet and smartphone access to customer information, equipment specifications, and parts inventory that works reliably online or offline.
Seamless ERP Integration
Synchronize work orders, time entries, parts usage, and billing information automatically with your back-office accounting system to eliminate duplicate data entry.
The mobile application has been a game-changer, providing technicians with real-time access to job details, customer information, and service history.”
FAQ
Quick answers to questions you may have
How does Service Pro help manage emergency service requests?
Service Pro includes priority dispatch capabilities and mobile alerts that can help you respond quickly to urgent service calls. The system can identify which technician is closest to a service address and considers their current schedule and availability. Your dispatcher can assign calls efficiently, and technicians receive immediate notification with customer information and equipment details on their mobile device.
Can the platform track preventive maintenance schedules for water equipment?
Yes, Service Pro provides automated preventive maintenance scheduling that can be configured based on your service intervals, equipment types, and contract requirements. The system generates work orders, tracks completion status, and maintains service history to help you stay organized and ensure maintenance activities are completed on schedule.
How does Service Pro integrate with other business systems?
Service Pro offers flexible integration capabilities through our API infrastructure. We work with organizations to connect their field service operations with existing ERP systems, accounting platforms, and other business software. Contact our team to discuss your specific integration needs and explore how we can help create a seamless technology environment that supports your business operations.
Insights
Let’s get to work
Chat with one of our experts to explore how Service Pro can support your water equipment service operations. We’ll work with you to understand your unique workflows and discuss how our field service management platform can be configured to meet your specific business needs. Let’s start the conversation.