Each organization with a large field workforce faces a tremendous challenge to get the right field workers to the right job assignments. Whether you’re scheduling field service technicians, inspectors, emergency response workers, public workers, advanced field service scheduling software from MSI can dramatically improve your scheduling efficiency.
Our easy to use, easy to deploy visual field service scheduling software provides schedule and dispatch personnel with an all-in-one view of the criteria they need to make rapid, accurate scheduling decisions.
Our visual scheduler integrates with GPS tracking software, which allows you to schedule technicians based on their proximity to incoming work orders. The map view and work order list also reflect technicians’ availability and work order status.
Our color-coded visual technician work order assignment board allows you to schedule available technicians by simply dragging open work orders onto the visual board. As you make changes to the board, alerts are sent to technicians affected by the updates.
Mobile Field Service: Mobile devices in the field allow schedulers to communicate automatically with technicians. They can instantly update techs about scheduling changes as they adjust the main scheduler and schedule new appointments.
Speak with a Sales Representative to learn how Service Pro® boosts service performance & streamlines operations.
Schedule a Service Pro® software demonstrationRequest a Service Pro Demo